Frozen Food Supervisor
Tom ThumbWhy choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. The Frozen Supervisor supports the daily operation of the Frozen Department by maintaining strong in-stock conditions, proper product rotation, accurate merchandising, cleanliness, and organized inventory. This position provides day-to-day direction to associates, helps coordinate deliveries and stocking priorities, controls shrink, and ensures the department remains clean, organized, customer-ready, and operated safely and efficiently. Key Responsibilities Support the overall daily operation and performance of the Frozen Department. Provide direction, guidance, and support to associates working in the department. Help train and coach associates on stocking, rotation, merchandising, safety, cleanliness, and customer service procedures. Coordinate daily stocking and replenishment based on sales, deliveries, inventory levels, and business needs. Maintain strong in-stock conditions throughout frozen cases, doors, endcaps, and displays. Ensure frozen foods, ice cream, frozen meals, vegetables, desserts, and other department products are properly stocked and organized. Monitor product condition, packaging, dates, and overall quality throughout the department. Ensure proper product rotation and prioritize older inventory to reduce shrink and product loss. Remove expired, damaged, thawed, or otherwise unsellable merchandise promptly. Maintain attractive, organized, properly faced, and fully stocked displays. Ensure promotional, seasonal, and advertised products are properly stocked, signed, and maintained. Monitor out-of-stocks and take appropriate action to replenish merchandise from backstock. Assist with receiving, breaking down, organizing, and stocking frozen deliveries. Ensure frozen merchandise is moved to proper temperature-controlled storage promptly. Maintain organized freezers, storage areas, backstock, and department supplies. Assist with inventory management and communicate ordering or product availability concerns to appropriate leadership. Help control shrink through proper rotation, product handling, inventory management, and temperature control. Verify products are correctly priced, labeled, and signed. Provide friendly and knowledgeable customer service and assist customers with locating products. Maintain department cleanliness and ensure cases, doors, shelves, freezers, floors, storage areas, and work areas meet established standards. Promote safe working practices and immediately address potential hazards. Communicate equipment, freezer, temperature, product, staffing, or operational concerns to store leadership. Assist with opening and closing department responsibilities as assigned. Support department sales, productivity, shrink, inventory, and operational goals. Perform additional duties as assigned based on business needs. Leadership Expectations Lead by example and maintain a positive and professional attitude. Provide associates with clear expectations, priorities, and daily assignments. Follow up on assigned responsibilities to ensure work is completed accurately and on time. Coach associates on stocking efficiency, product rotation, merchandising, cleanliness, and customer service. Encourage teamwork, accountability, and effective communication. Maintain a strong sense of urgency when working deliveries and addressing out-of-stock conditions. Monitor department conditions throughout the day and address opportunities prompt…