Freight & Transportation Operations Coordinator
Confidential58 CARGO EXPRESS LLC. is looking for a motivated and highly organized Freight Operations Coordinator to help keep transportation activities running smoothly. This position focuses on shipment planning, dispatch support, delivery scheduling, freight documentation, and communication with customers and transportation partners. The ideal candidate can prioritize competing deadlines, solve logistical challenges, and maintain accurate records while delivering dependable service. Key Responsibilities Organize freight movements, coordinate transportation schedules, and ensure pickups and deliveries stay on track. Assign and coordinate loads with drivers, trucking companies, freight brokers, and logistics partners. Follow shipment progress throughout the transportation process and communicate updates to relevant parties. Arrange delivery appointments and coordinate scheduling requirements with customers, warehouses, and distribution centers. Prepare, review, and organize bills of lading, rate confirmations, proof of delivery documents, invoices, and shipping records. Enter and update shipment details in transportation software, dispatch systems, and company databases. Assist with route planning, load allocation, carrier selection, and transportation resource planning. Review delivery timelines, freight expenses, carrier performance, and operational reports. Identify and address transportation issues, including delays, missed appointments, cargo shortages, damage, and paperwork errors. Help document freight claims, shipment exceptions, and transportation incidents. Work with warehouse personnel to coordinate cargo readiness, loading schedules, and dispatch requirements. Respond to customer inquiries regarding shipment progress, estimated arrival times, and delivery changes. Communicate revised schedules and urgent updates to drivers, carriers, and internal departments. Follow company policies, transportation safety procedures, and applicable DOT and FMCSA regulations. Qualifications Previous experience in transportation, freight coordination, trucking, dispatch, logistics, or supply chain operations is preferred. Strong time-management skills and the ability to coordinate several shipments simultaneously. Clear written and verbal communication skills. Excellent attention to detail when reviewing shipping documents and entering operational data. Ability to assess problems, prioritize urgent requests, and coordinate practical solutions. Working knowledge of Microsoft Office, including Excel, Word, and Outlook. Ability to work independently while maintaining effective communication with customers, drivers, and team members. Preferred Qualifications Associate's or bachelor's degree in Logistics, Transportation, Supply Chain Management, Business Administration, or a related discipline. Experience using Transportation Management Systems (TMS), dispatch software, fleet platforms, or freight brokerage tools. Familiarity with full truckload (FTL), less-than-truckload (LTL), regional, long-haul, or expedited shipping. Understanding of DOT/FMCSA requirements, Hours of Service (HOS), and Electronic Logging Devices (ELDs). Exposure to ERP, Warehouse Management Systems (WMS), and freight reporting platforms. Strong Excel skills and experience preparing logistics reports. English/Spanish bilingual communication skills are an advantage. Compensation & Benefits Performance-based bonus opportunities. Health, dental, and vision insurance. 401(k) retirement plan with company matching. Paid time off and company holidays. Professional training and opportunities to develop transportation industry expertise. Career growth and advancement potential. Supportive, collaborative team environment. Why Work With 58 CARGO EXPRESS LLC.? Build practical experience in freight management, dispatch operations, and transportation planning. Work closely with drivers, carriers, customers, and warehouse teams. Strengthen your skills in shipment tracking, route coordination, fr…