Freight Forwarding Sales Representative

Job Title: Logistics Associate(Inside Sales Representative) Contract Term: 1 year Work Schedule: 8:30 AM–5:30 PM (M-F) Work Locations: Cerritos, CA 90703 (Onsite) Key Responsibilities Sales Support & Lead Generation Prospecting: Identify and qualify new sales leads through cold calling, email campaigns, and market research. Partner with BDMs to execute on new sales leads. Research target accounts to map key decision-makers and uncover new shipping opportunities. Schedule qualified meetings and discovery calls for BDMs. Pipeline Management: Qualify inbound leads by identifying customer shipping volumes, lanes, and pain points. Maintain an active pipeline of prospective clients using the company’s Customer Relationship Management (CRM) system. Closing Deals: Negotiate freight rates, terms, and service agreements to secure profitable new shipments. Account Expansion: Cross-sell and upsell additional logistics services (such as customs brokerage or warehousing) to current accounts in support of BDM. Pricing and Quotation Management Rate Requests: Coordinate with pricing, procurement, and operations teams to gather competitive ocean, air, and truckload rates. Proposal Preparation: Prepare accurate, professional freight quotations and proposals for client presentation Follow-Up: Follow up on outstanding quotes to close business or gather valuable market feedback. Collaboration and Operations Handoffs: Ensure a smooth operational handoff of newly won accounts to the customer service, settlement and operations teams. Market Feedback: Report competitor pricing trends and market conditions to management. CRM & Pipeline Management Maintain clean, up-to-date records of all prospect interactions, leads, and account statuses in the company CRM. Track quotation win/loss ratios and report weekly sales metrics to the sales team. Support preparation of tender responses, RFQs (Request for Quotations), and sales presentations. Requirements/Qualifications Bachelor's Degree required. Strong written and verbal English communication skills are required Experience supporting freight forwarding sales or business development in the South Korean or Chinese market is a plus. 5+years of transportation, logistics, freight forwarding, or supply chain related experience.( 1 to 3 years of inside sales or customer service) Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint. experience using with FIS, WMS, CRM software (such as Salesforce or HubSpot). Excellent analytical, organizational, problem-solving, communication and interpersonal skills with the ability to work effectively across cross-functional teams. Strong understanding of international transportation, freight forwarding, and North American transportation networks. Travel %: Up to 0% in U.S. / 10% local Southern Cal Expected hours: 40.0 per week Benefits: Health insurance Paid time off Work Location: In person

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