Pizza Franchise Manager

Job Summary The Gypsy Poet is seeking a Pizza Franchise Manager to oversee restaurant operations, manage staff, maintain food quality, and support business performance. This role is responsible for coordinating daily activities, monitoring sales and expenses, maintaining operational standards, and ensuring a consistent customer experience while supporting the restaurant's growth and profitability. Common Job Roles Pizza Franchise Manager Pizzeria General Manager Pizza Restaurant Operations Manager Restaurant Business Manager Franchise Operations Manager Key Responsibilities Oversee daily restaurant operations and ensure efficient service. Supervise, train, and support kitchen, counter, and service staff. Coordinate staffing, shift schedules, and employee responsibilities. Monitor sales, expenses, inventory, and overall business performance. Maintain consistent pizza quality, portion standards, and presentation. Manage purchasing, supplier relationships, and inventory replenishment. Monitor food costs, reduce waste, and support profitability goals. Ensure compliance with food safety, sanitation, and workplace safety requirements. Deliver excellent customer service and resolve guest concerns professionally. Monitor customer feedback and identify opportunities to improve service. Maintain accurate sales reports, inventory records, and operational documentation. Coordinate promotional activities and local marketing initiatives as needed. Ensure restaurant facilities, equipment, and service areas remain clean and functional. Communicate operational updates and performance concerns to ownership or senior management. Perform additional management and business operations duties as assigned. Requirements High school diploma or equivalent required; a degree in business, hospitality, or restaurant management is preferred. Strong leadership, communication, and team-management skills. Knowledge of restaurant operations, inventory control, and food cost management. Ability to monitor sales, budgets, expenses, and performance reports. Excellent customer service and problem-solving abilities. Strong organizational skills and the ability to manage competing priorities. Familiarity with POS systems and restaurant management software. Professional, dependable, and committed to maintaining quality standards. Preferred Skills Experience managing a pizza restaurant or franchise location. Knowledge of pizza preparation, kitchen workflows, and food quality standards. Experience with staff recruitment, training, scheduling, and performance management. Strong financial awareness and cost-control abilities. Familiarity with supplier negotiations and inventory management. Experience supporting marketing, promotions, and customer retention. Ability to lead teams and maintain consistent service during busy periods. About the Company The Gypsy Poet operates in the pizza and restaurant industry, providing pizza and other food offerings in a customer-focused dining environment. Successful restaurant operations depend on quality food preparation, efficient service, strong teamwork, and effective business management. Pay: $20.00 - $26.00 per year Work Location: In person

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