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Fleet Parts Sales Manager

Hunter Truck
9 hours ago
Full-time
On-site
Wheeling, WV, United States
$95,000 - $125,000 USD yearly
Indeed

At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Status: Full-Time Shift: Monday through Friday, 8:00am - 5:00pm Location: Southern Region FLSA Status: Exempt Pay : $95,000 to $125,000 per year Reports to: Senior Vice President of Parts SUMMARY The Fleet Parts Sales Manager will be responsible for driving growth in parts and service sales among National Fleet Accounts and targeted large fleet customers. This role will collaborate closely with Regional Parts Directors, Regional Service Directors, Parts Outside Sales Representatives, and PACCAR Parts Fleet Sales Managers to strengthen customer relationships, identify sales opportunities, and maximize fleet account growth. Additionally, the Fleet Parts Sales Manager will serve as a key resource for Regional Vice Presidents, Parts Managers, Service Managers, Product Support Representatives, and fleet customers by providing guidance and support on fleet programs, benefits, and program requirements. ESSENTIAL DUTIES include the following. Other duties may be assigned. Develop and grow parts and service sales with existing fleets assigned to Parts Outside Sales Representatives through regular communication and joint customer visits. Work closely with the PACCAR Parts Fleet Services team to develop and execute fleet pricing strategies utilizing market basket pricing, volume rebates, and other fleet programs. Conduct new and prospective fleet account sales calls on a regular basis. Develop annual fleet account growth strategies and business plans. Maintain strong relationships with key contacts at existing and targeted fleet customers while supporting assigned Product Support Representatives responsible for day-to-day account servicing. Analyze and monitor dealership parts and service sales to fleet accounts and provide periodic reporting to dealer management. Identify, evaluate, and pursue new sales opportunities with existing and prospective fleet customers. Develop and strengthen relationships with out-of-network and in-transit fleets to drive additional service and parts business into branches. Collaborate with Service Support personnel to develop, negotiate, and implement service agreements and customized pricing structures for fleet customers. Assist in resolving escalated customer concerns, service issues, and operational challenges impacting fleet relationships. Track account performance, sales activity, fleet program participation, and growth opportunities using available reporting tools and systems. Coordinate with dealership leadership to ensure consistent execution of fleet programs, customer commitments, and service expectations. Provide training and support to fleet customers and dealership personnel regarding fleet programs, products, services, and account management best practices. Deliver superior customer service to all assigned and prospective accounts. Maintain a strong understanding of industry trends, competitive activity, and customer needs within the transportation and fleet marketplace. Adhere to and promote all company health, safety, and environmental policies and procedures. Perform additional duties and special projects as assigned. CORE COMPETENCIES Strategic account management and business development skills. Excellent customer relationship and sales skills. Strong negotiation and influencing abilities. Ability to effectively communicate with fleet ownership, senior leadership, and operational stakeholders. Superior customer service and problem-s…

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