Fleet Operations Manager

Learning Undefeated is a national nonprofit that brings life-changing STEM learning right to the school parking lot, reaching students where they are. Our innovative programs ignite curiosity, engage youth, and inspire them to see themselves as future STEM innovators. Learning Undefeated's award-winning products include the country's largest fleet of mobile STEM laboratories and Breakout Box interactive gaming experiences. Learn more about us at learningundefeated.org. Learning Undefeated's fleet of 16 mobile STEM laboratories - custom built tractor-trailers, expandable trailers, shipping containers, and RVs - travels to schools in more than 24 states, delivering immersive and hands-on laboratory experiences to communities that lack access to advanced STEM resources. The fleet is the backbone of our work: when a lab is down, a community loses its program. About working here: At Learning Undefeated, our people are our success. Learning Undefeated is a collaborative team that trusts and supports each other. We dream big, are resilient in the face of adversity, and create an environment where it is safe to take risks, learn, and improve. Learning Undefeated is headquartered in Gaithersburg, Maryland and has a staff of more than 40 employees across the country. Position Description The Fleet Operations Manager owns the operational health of Learning Undefeated's mobile lab fleet. This is a coordination and systems role, not a hands-on repair role: the Fleet Operations Manager builds and maintains the vendor network, records, and response protocols that keep labs serviced, repaired, and road-ready across a multi-state footprint. The role reports to the Chief Innovation Officer and works remotely with periodic travel. The Fleet Operations Manager is expected to proactively identify risks, anticipate fleet needs, and drive issues through to resolution - not simply coordinate service requests as they arise. Responsibilities include: § Vendor Network: Establish and maintain a regional vendor network covering the fleet's full range of needs: diesel mechanics, electricians, HVAC service, trailer and expandable-trailer specialists, tire and glass service, towing, inspection facilities, and technical services for audio, visual, computer, networking, and lighting systems. Vet and onboard vendors, including proof of insurance, workers' compensation coverage, and background checks where required for school campus access. Negotiate service pricing and response-time expectations; maintain current vendor contacts, coverage maps, and rate agreements. Ensure vendors can respond during emergencies, including after-hours and weekend coverage for labs deployed in the field. § New Lab Builds and Commissioning: Support new mobile lab build projects in coordination with program and project leadership, reviewing designs and equipment selections for maintainability, serviceability, and vendor support coverage in expected operating regions. Oversee operational commissioning of new units: capture warranty documentation at delivery, establish maintenance schedules and systems records before first deployment, and integrate new labs into the fleet's vendor network and tracking systems. § Maintenance and Repair Coordination: Schedule and coordinate preventive maintenance, inspections, registrations, and repairs across the fleet. Triage repair needs: route specialized work to vendors and identify common repairs the internal team should be trained to handle; help develop and deliver that internal training. Manage the existing technical service contract supporting fleet AV/IT systems and coordinate vendor technical support for lab equipment. Support lifecycle decisions including repair-vs-replace analysis, refurbishment plans, and decommissioning of retired units. § Driver and Logistics Management: Coordinate drivers, towing contractors, and commercially licensed operators for lab relocations and deliveries between storage locations, maintenanc…

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