Fleet Manager

Sterling Heights, MI — On-Site Role. No Remote. We run an established last-mile delivery operation based in Sterling Heights, MI, with a fleet of 50+ cargo vans year-round and up to 90 during peak season. We have processes in place and an active network of repair shops, vendors, and dealerships we work with daily. We're hiring a Fleet Manager to take ownership of running that fleet operation day-to-day — coordinating our vendor network, keeping the fleet on the road, and managing the communication and admin that comes with it. This is a hybrid role — part wrench, mostly coordinator and communicator. If you're mechanically inclined, comfortable on a computer, and you like running a tight ship, keep reading. ABOUT THE ROLE We have the systems, vendor relationships, and process — the owner currently runs this function on top of everything else, and it's time to hand it off. We're looking for one person to step in, learn the playbook, and own daily execution: coordinating with our shops and dealerships, keeping repair tickets and damage claims moving, reconciling the insurance schedule, and giving the owner a clean daily fleet status. You won't be building this from scratch. You'll be running a system that already works — and improving it over time. WHAT YOU'LL DO Hands-on (about 30% of the job): Knock out small in-house fixes: license plate lights, side step rails, mirrors, bulbs, decals, license plate frames, interior wear items Stock and manage the basic parts and supplies cabinet Help drivers troubleshoot van issues at start-of-shift Move vans around the lot, take them to and from outside shops as needed Coordination and admin (about 70% of the job): Track every van — VIN, plate, mileage, status, location, assigned driver, next service due — in a master fleet sheet Open and manage fleet repair tickets and damage claims through our partner portals; chase down approvals Coordinate daily with our network of repair shops, dealerships, and vendors on tickets you can't fix in-house Reconcile the insurance schedule against the live fleet weekly — no phantom vans, no uninsured vans Handle registrations, plate tabs, DOT items, and inspections Daily fleet status report to the owner — what's down, what's coming back, what needs decisions Push drivers to log DVIC issues properly and follow up on each one Track repair spend by van to identify the money pits REQUIRED QUALIFICATIONS Strong written and verbal communication. You will be talking and emailing daily with corporate fleet contacts, outside repair shops, insurance reps, and our drivers. Clear, professional, and timely communication is the single most important skill in this role. Computer proficiency. Confident on a Windows or Mac laptop. Comfortable in Excel or Google Sheets — formulas, filters, basic pivots, conditional formatting. Comfortable navigating multiple browser tabs, web portals, and email all day. Fleet management software experience strongly preferred. Examples: Samsara, Fleetio, Verizon Connect, Geotab, Motive (formerly KeepTruckin), Cetaris, or similar fleet management platforms. If you haven't used these specific tools, you'll need to show you can learn new software fast. Mechanical aptitude. Former auto tech, military motor pool, body shop, dealership service writer, or self-taught car person. ASE certifications are not required but helpful. Organized and detail-oriented. You like sheets that balance. You hate loose ends. You finish what you start. Self-directed. You'll be trained on our processes and vendor network — then trusted to run it. We're not looking for someone who needs hand-holding once they're up to speed. Valid Michigan driver's license with a driving record that meets our insurance carrier's requirements (offer is contingent on motor vehicle record check). Authorized to work in the United States (we use E-Verify). ESSENTIAL JOB FUNCTIONS (PHYSICAL) Ability to lift and carry up to 50 lb…

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