Fleet Maintenance Diagnostic Specialist

Make Reliability Happen, Every Mile Step into a day where your expertise keeps students moving safely. You arrive on site, scan the work queue on your tablet, and start with a driver-reported brake vibration. You perform a quick road test, pull diagnostic codes, and trace the issue to a suspension component. After a precise repair and a confirmatory test drive, you log time, parts, and notes right on the work tablet. Next up: programming a new telematics unit, then a preventive maintenance inspection that includes fluids, steering, drivetrain, electrical, and A/C checks. A road call comes in—an overheating alert—so you head out, troubleshoot the cooling system on the roadside, and get the vehicle back in service. Throughout the day, your bay stays orderly, tools are stored, and every repair meets DOT requirements and company housekeeping and safety standards. About Zūm Zūm is revolutionizing mass mobility with the Zūm CMX Connected Mobility Experience, a real-time system that unites people, vehicles, and operations. In the $50 billion student mobility market—the largest slice of mass mobility—Zūm CMX transforms a daily stressor into a reliable, transparent, and efficient experience for students and families. More than 7,500 schools rely on Zūm CMX today. Our innovation and execution have been recognized by Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies. We’re backed by Sequoia Capital, GIC, TPG, and SoftBank. The Role As an experienced technician, you’ll be a cornerstone of our maintenance operation—owning comprehensive diagnostics, repairs, and preventive maintenance across a diverse fleet. You’ll investigate complex mechanical and electrical faults, conduct critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards so students and communities can depend on us. How You’ll Succeed Operate as a systems thinker—moving from symptoms to root causes across engine, electrical, braking, steering, suspension, and drivetrain components. Balance speed with precision, aiming for first-time fixes without compromising safety or quality. Keep an organized, professional workspace and complete documentation accurately. Be equally comfortable rebuilding engines, troubleshooting intricate electrical issues, and executing thorough PM inspections. Core Responsibilities Vehicle Diagnostics & Repair Diagnose malfunctions and perform repairs on steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, clutches, transmissions, and oil/temperature/gas regulating components. Adjust, test, and rebuild engines in line with Federal, State/Provincial, and local requirements. Conduct test drives during preventive maintenance to verify driver-reported concerns and after service to confirm successful repairs. Install, program, replace, and verify telematic devices. Maintenance Operations Execute scheduled preventive maintenance for vehicles serviced by this facility. Complete unscheduled repairs as needed for vehicles supported by this facility. Respond to road calls and perform on-the-road repairs as assigned. Record time, parts, and all maintenance/repair details on the work tablet and/or authorized forms. Safety & Compliance Maintain a safe, clean, efficient work area in compliance with all relevant Federal, State/Provincial, and local guidelines, company housekeeping standards, and safety regulations. Perform all work within scope and in accordance with DOT compliance requirements. Work assigned shift and overtime as needed. Qualifications Basic 2–4 years of fleet experience with Diesel or Heavy/Medium-duty fleets. Minimum of five years of Auto/Truck or Bus mechanical repair experience. Experience complying with local, applicable DOT requirements for Medium/Heavy Trucks. Computer proficiency with…

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