E-commerce Operations Manager - Apparel

Job Summary We are looking for an E-commerce Operations Manager who can own the daily back end of the online store so product data, inventory, orders, customers, launches and reporting stay clean and organized. What you will own Manage day-to-day e-commerce operations. Maintain listings, collections, pricing, product data, images and launch readiness. Track inventory and identify stock risks early. Manage order, fulfillment, shipping, return and refund workflows. Coordinate with warehouses, 3PLs or suppliers where needed. Run store QA and catch errors before customers do. Support promotions and launches with the marketing team. Track useful KPIs and maintain simple operating reports. Build SOPs and improve or automate repeatable processes where practical. What we are looking for Hands-on e-commerce operations experience. Real experience working inside a live online-store back end. Strong understanding of catalog, inventory, orders, fulfillment and returns. Comfortable using spreadsheets, dashboards and operational reporting. Evidence of improving processes and solving operational problems. Nice to have Shopify or another major e-commerce platform. 3PL experience. Apparel merchandising or returns experience. E-commerce integrations or automation experience. People with a criminal record are encouraged to apply Application Question(s): Which e-commerce platforms and operations have you personally managed? What store, catalog or order volume have you handled? Tell us about an inventory, fulfillment or order problem you solved. Which numbers do you review weekly to judge store health? How do you prepare the operations side for a product launch? Give an example of a manual process you improved, documented or automated Work Location: Remote

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