Driver Trainer / Fleet Manager

Driver Trainer About us: Elite Transportation Systems is a leader in same day delivery service serving the Metro Area for over 26 years. Our large fleet of delivery vehicles includes small package delivery vehicles to tractor trailer services in the Metro Area. We are a family-owned and operated business started in 2000 located in Blaine MN. We provide thousands of deliveries every week for top Minnesota businesses and contractors. About the Role: The Driver Trainers role at Elite Transportation is focused on customer service and the contractors. The Driver Trainer is a key member of our team, working directly to our entire staff. Helping plan focus on strengthening and retaining our fleet of contractor drivers The key responsibilities will be developing, continuously improving, and delivering our Driver Training Program. The ideal candidate has a deep focus on safety, providing outstanding service, and helping contractors manage their small business operations. Improved team member engagement through all departments. Responsibilities: Act as the subject matter expert (SME) for multiple lines of business and all forms of delivery. These include small parcel, palletized, flatbed, routed and distribution, while providing technical advice to drivers of all skill levels (Preferred to have transportation experience). Build a culture of going friendly customer service with the team, always supporting companies’ values. Acting with professionalism, confidence, patience, and diplomacy while dealing with all contractors and customers. Provide outstanding customer service to the driver team. Work collaboratively with Operations and Fleet Services department to motivate and maintain the best team of drivers in the industry. Works in conjunction with the Fleet Services team to ensure new drivers are on-boarded and trained. Helps to ensure compliance with safety expectations and goals. Review completed evaluations to verify contractor performance and job time standards. Actively foster a collaborative, communicative team environment and drive team engagement. Assist in the development and maintenance of driving standards and instruction guidelines. Assist with continuous improvement and further development of the Driver Orientation program. All other duties as assigned. Required Qualifications: DOT Regulations & Transportation Experience Class B CDL preferred, or the ability to obtain an B CDL within 180 days after hiring. Comfortable outdoors to deal with all weather situations. High School Diploma or equivalent. Must be able to meet all applicable State Qualification Requirements for CMV operator Self-starter who prides themselves on the fact that there is always more work to be done to continuously improve. Basic Typing skills required. Organization skills managing priorities. Two years preferred, of relevant experience in the delivery industry. Specifically in Metro Area. Intermediate Computer/Tablet skills – Microsoft Office/Tablet OS proficient with the ability to learn and leverage fleet management software as well as software and other systems to drive training goals. Skills: Ability to assist in writing training guides, standard operating procedures (SOP), business correspondence, and procedure manuals. Ability to assist in effectively presenting information and responding to questions from groups of managers, drivers, and internal customers. Ability to assist presenting the curriculum in a classroom format to new contractors, and in a driver meeting. Strong communication skills Strong organizational skills and attention to detail. Ability to adapt to changing organizational and operational needs. Strong customer service skills. Ability to motivate individuals. Self-motivated We offer a benefits and compensation plan, including: Three weeks' vacation/PTO accrual during first year of employment Medical Paid Holidays 401K with strong company match Bonus program Send Cover Letter and Resume. Job Type: Full-time Pay: $55,0…

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