Driver Manager

Reports to: Operations Supervisor Company/Entity Name: CalArk International, Inc. Job Code: CAI-003 Location: Little Rock, AR Department: Operations Job Type: Full-Time/Hourly (Non-Exempt) Salary Range: $18 to $20/hour (based on experience) Position Hours: Monday thru Friday 9:00PM to 05:30AM. Job Overview: The Driver Manager is responsible for supporting and providing management of drivers completing nightly routes, aiding area mangers, and effectively communicating with customers. This is a 100% on-site (non-remote) position in Little Rock, Arkansas. Limited travel may occasionally be necessary for this position. Essential Functions: · Complies with all procedures outlined in CalArk’s Policy Manuals, Department Standard Operating Procedures, FMCSA Regulations, DOT and OSHA requirements. · Manages a fleet of approximately 50 drivers while under dispatch, monitors drivers’ performance on route, ensuring delivery windows are met within customer requirements. · Maintains a record all route exceptions during the driver’s route and communicates exceptions to customer and area management. · Validates correct driver and equipment has been assigned to routes. · Assist drivers on route when complications arise at delivery locations. · Ensures all equipment issues are relayed to maintenance. · Effectively Communicates exceptions or delays with customers and leadership. · Verify all customer requests are completed by drivers. · Develops freight recovery plans as required. · Takes steps to ensure workplace conditions comply with applicable local, state, and federal regulations. · Works closely with the Safety Department, completes all request in a timely manner & ensures all needed events are unchanneled. · Willing and able to learn more about the scope of the Warehouse Operations Department. · Frequently provides updates of all potential or active breakdowns, accidents, & delivery issues to Operations Supervisor throughout the shift. · Provide support to customers as need. · Other duties as assigned by management. Requirements: · Working safely is a top Company business objective. Each employee must comply with the safety policies and rules established by the Company or by federal, state, and local occupational health and safety laws. · Regular and reliable physical attendance. · Exemplary communication skills to maintain effective working relationships with all levels of the organization, as well as external vendors, and other business contacts. · Proficiently able to exchange information both verbally and in writing. · Ability to read materials and identify relevant details, judge accuracy, and appropriateness. · Demonstrates and promotes a spirit of cooperation and teamwork throughout the company. · Continually looks for ways to improve Company processes. · Effectively assists and serves our employees. · Continually strives to improve personal performance. · Takes an active role in seeking training or other opportunities for growth and development. · Maintains and protects confidential personnel and/or corporate information. · Refrains from gossiping or other unprofessional conduct. · Possesses excellent problem-solving skills; ability to easily analyze, observe, and prioritize. · Excellent attention to detail. · Capability to switch between multiple tasks in a high-volume, fast-paced environment. · Complete daily tasks and projects unassisted or with minimal supervision. · May be required to occasionally lift up to 20 pounds. · Works in accordance with Federal, State, and Local requirements. · Constantly works vigilantly and safely. · Effectively operates standard office equipment e.g., computer (software programs and email), telephone systems, calculators, and copiers. &mid…

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