Dominique Ansel Workshop Floor Manager

Company Overview Dominique Ansel Workshop is a small shop inside the commercial kitchens of Dominique Ansel’s bakeries, serving fresh-baked breakfast pastries and chocolate creations. Chef Dominique Ansel is known for innovative pastry work and has received recognition including the World’s Best Pastry Chef award. Job Overview Dominique Ansel Workshop is not only a store unto itself, it is also commissary for all three of Dominique Ansel New York City Locations, and central operations for our E- Commerce Business. Working directly under the General Manager, you will assist in managing a staff of 3-5 front of house members in all aspects of customer service and operations. You will be training new staff members on their daily functions, ensuring cleanliness and regular maintenance of the shop. You will be asked to test employees to maintain a continual retraining process. Plan to manage inventory for packaging and store equipment and materials. This position will require you to source packaging for new holiday items, daily cash count after every shift, and facilitate opening and closing of the store. You will be organizing with finalizing large pre orders for larger corporations. Work with our shipping team for fulfillment of orders as well as weekly management of retail items and packaging. Assist with promotional event planning, respond to customer emails (daily), and handle guest compliments and complaints. Coordinate logistics for the daily transfer of supplies from store to store. This job requires someone with a strong ability to multitask, problem solve, and communicate. And above a passion for hospitality. Requirements A sincere passion for pastries and culinary arts 2+ Years Food/Hospitality Industry 1+ Years Leadership Experience of a team of 5 or more Barista experience preferred Familiarity with POS systems NYC Food Certificate preferred (Will need to be attained shortly after hire if not already certified) Experience with ordering and inventory management Understanding of sales goals, production pars, and quality control Extensive experience with training new hires and continual training to better staff Meticulous cash handling Courteous with staff and co-workers Excellence in customer service (in person and by email) Detailed knowledge of Department of Health regulation and attention to cleanliness. Includes: ACA Compliant Healthcare, Dental, Vision, 401K Plan, and Commuter Benefits Pay: $25.00 per hour Expected hours: 30.0 – 40.0 per week Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid sick time Referral program Retirement plan Vision insurance Work Location: In person

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