Distribution Center Office Associate

Location: Naperville, Illinois We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. As a Distribution Center Office Associate, you will be the vital administrative link that facilitates the flow of information between our carriers and floor operations. In this role, you will partner with managers across the building to facilitate the handling of merchandise as it is moved, stored and dispatched. This role is perfect for someone who thrives in a fast-paced environment and has strong organizational skills, a high attention to detail, and a passion for service. A day in the life as a Distribution Center Office Associate... Work in the receiving office or yard shack, tracking and checking in drivers and trailers Performs a variety of clerical duties such as filing, record keeping, and copying Partners with engagement team to order food and supplies for associate events Maintains and replenishes office supplies Conducts information retrieval and data entry , including manually entering productivity hours for PM reporting Compiles, organizes, and maintains records of business transactions Maintains moderately complex indexes and files Answers phones and takes messages Gathers information from accounts, applications, or spreadsheets and transfers into a standard format or database Prepares source data for computer entry by compiling, sorting, and verifying information. Performs other related clerical duties as assigned Crossdock additional responsibilities: Monitors and maintains customer service email account and special request tracking Audits home delivery proposed charges Contacts customers prior to their booked date and closes order once picked up Handles escalated customer service issue resolutions What you'll bring to the table... Proficient at typing and basic computer operation Intermediate English Language proficiency Good communication skills both verbal and written Clerical, word processing, and office skills High attention to detail Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals We'd love to hear from you if you have… Experience in a clerical position and/or Administrative Support preferred High School Diploma, GED, equivalent vocational training, or associate's degree Starting Rate: $16.50 - $19.75 Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives. Job ID R26952 Date posted 10/08/2026 Position Type Part Time , 4th Shift Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including: Medical/Dental/Vision Life insurance and Disability Retirement and 401(k) match Paid time off, wellness time and volunteer time Merchandise discount and EAP resources Tuition Reimbursement Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits…

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