Distribution Center Annex Supervisor

Job Summary The Annex Supervisor successfully executes all inbound and outbound operations at designated offsite locations to ensure products are properly stocked, pulled, sorted, packed and transferred to/from assigned distribution centers as required. This role maintains knowledge and understanding of both inbound and outbound operations at the annex, executes the processes to transfer inventory between the DC and Annex locations, and understands how to integrate shipping/receiving operations efficiently; they are also responsible for reconciling paperwork and ensuring offsite facility is opened, secured and closed daily. The Annex Supervisor holds themselves to a high standard of operational execution, while also contributing to a culture of engagement, empowerment and problem-solving. Responsibilities Performs functions of all annex operations and helps coach other employees on how to complete the work, monitors progress and troubleshoots as needed. Adheres to all security and safety rules and regulations to ensure a safe environment for employees; helps maintain safe, clean and organized offsite stocking locations. Maintains awareness of cost-saving initiatives and process improvements. Mentors and/or coaches warehouse associates as able, promoting engagement and empowerment to solve problems and make good operational decisions. Works cross-functionally with associated main location leaders to manage shipping and transfer operations with accuracy and quality. Protects company assets, ensuring all equipment is properly used and maintained, facilities are secured and processes are followed. Aids in the resolution of customer requests in a timely and thorough manner, follows up consistently and provides overall excellent customer service. Assists with execution of inbound or outbound operations activities in the associated main location as needed. Qualifications 1+ years' experience working in a distribution center or similar environment. Experience working with MRP systems, work order and/or warehouse management systems. Demonstrated ability to work well with people. Excellent communication skills (written and verbal). Strong attention to details, highly organized computer literate. Preferred Qualifications Experience with Lean Six Sigma methodologies and tools. Experience performing various quality functions (inspection, control, assurance, audits). Proficiency in using relevant tools and technology (including but not limited to MS Office, Promapp, Power BI, Visio, etc.). Customer-centric spirit and task-execution. Enthusiasm for data, analysis, and providing simple insights. Passion for solving complex challenges. Comfort influencing others, managing stakeholders, getting buy-in from leadership, and communicating clearly. Test-and-learn mentality and agile way of working to improve team products. Leadership Embodies the following values: serve, perform, influence, respect, innovate, team. Effectively communicates by motivating and inspiring others through clear and proactive communication. Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions. Makes balanced decisions and thinks strategically by being a forward thinker. Physical Demands / Working Environment Lifting and Carrying: Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties. Pushing and Pulling: Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. This may involve pushing or pulling heavy loads over extended distances or up ramps. Standing and Walking: Ability to stand and walk for extended periods, often for the duration of a shift. Warehouse employees need to be able to move around the warehouse facility to pick orders, stock shelves, or perform other tasks. Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items fro…

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