Dispatcher/Operations Assistant

Dispatcher / Operations Assistant SBC Waste Solutions | Full-Time SBC Waste Solutions, a woman-owned, family-operated waste and recycling company serving Chicagoland, is seeking a dependable, organized Dispatcher / Operations Assistant to support our daily operations. This position works closely with dispatch, drivers, customer service, and operations management to help keep service running smoothly. We offer competitive pay and a great benefits package . Responsibilities Assist dispatch with daily schedules, service updates, and communication with drivers. Enter, update, and track work orders, service requests, and route information. Answer calls and coordinate with customers and internal teams to address service needs. Help resolve missed pickups, schedule changes, and other daily service issues. Maintain accurate records, spreadsheets, and operational paperwork. Support operations management with administrative tasks and follow-up as needed. Qualifications Previous dispatching experience required. Waste industry, transportation, or logistics experience preferred. Basic proficiency in Microsoft Office, particularly Excel. Strong organizational skills and attention to detail. Clear, professional communication and a customer service mindset. Ability to manage multiple priorities and adapt as daily needs change. Dependable, team-oriented, and willing to learn. To Apply Please submit your resume to careers@sbcwastesolutions.com with the subject line “Dispatcher / Operations Assistant.” Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Retirement plan Vision insurance Work Location: In person

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