Dispatcher

With direction from the Terminal Manager, or Dispatch Supervisor, a Dispatcher is a full-time, hourly position responsible for ensuring the daily coverage for school bus routes and field trips, answer telephone calls from our customers and the public, communicating changes and instructions to drivers. What we offer: Health insurance Dental insurance Vision insurance Life insurance 401(k) Flexible spending account Exceptional working environment More! JOB DUTIES Communicating with schools, parents, drivers, and aides; Answers telephone inquiries and communicates on two-way radio. Ensure employees report to work as scheduled and complete and file paperwork. Ensure all vehicles are staffed for the day; assigns substitute drivers, as needed; plans, schedules, and assigns drivers for special transportation, including field trips, athletic events, public charters etc. Observe and track route timing; Assist in developing routes, busloads, bus stops and schedules when necessary, using routing software. Read and follow established School District contracts. Report concerns, violations or issues to the Terminal Manager or Supervisor Keep records and submit reports; Including maintenance records of mileage, gas consumption, and other related data; daily vehicle inspection and buses are cleaned daily as required by law. Assist the shop in scheduling maintenance and repair of vehicles, coding invoices and record keeping. Be on-call for emergencies and weekends as needed; drive a bus as needed Work closely with Operations, Safety, Training and Fleet Maintenance departments. Maintain, manage, and update driver schedules on a daily basis, assist with payroll processing Review of onboard video and GPS monitoring. Computer proficient with software experience in mapping and routing. Microsoft Office with focus on Word and Excel. Assists in developing routes, busloads, bus stops and schedules. Performs other duties as assigned. MINIMUM REQUIRMENTS Knowledge and Skills Excellent Customer Service Skills and Interpersonal Skills Intermediate Computer skills including entire Microsoft office suite Ability to learn new skills, systems, and software Ability to prioritize tasks Thrive in a fast-past environment Experience and Education High School Diploma or equivalent At least 1-year experience in Customer Service position Licensing Valid CDL or ability and willingness to obtain one within 90 days of employment. Job Type: Full-time Pay: From $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Vision insurance Experience: Customer service: 1 year (Preferred) Microsoft Office: 3 years (Preferred) License/Certification: CDL B, P, S (Preferred) Work Location: In person

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