Dispatcher/Customer Service

Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our logistics and services. Experinace is beneificial! Responsibilities: - Communicate with clients to understand their home service needs and provide appropriate solutions - Coordinate and schedule services using company software - Assist clients with any inquiries or issues related to their home services - Collaborate with internal teams such as managment to ensure smooth operations - Maintain accurate records of client interactions and transactions - Provide phone etiquette and professional customer service at all times Requirements: - Previous experience in customer service and satisfaction -Complete customer satisfaction -Maintaining a data base of customer information -Acknowledging and handling customer complaints -Answering customer questions about complaints, products, or services -Handling incoming calls and emails as well as making outbound calls and emails -Dispatching technicians - Strong communication skills, both verbal and written - Ability to multitask and prioritize tasks in a fast-paced environment - Attention to detail and problem-solving skills - Proficiency in using computer systems and software applications We offer competitive pay and benefits packages, including health insurance, retirement plans, and paid time off. If you are a dedicated individual with excellent customer service skills and a passion for home service, we would love to hear from you. Apply now to join our team as a Customer Service Representative. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Experience: Dispatching/Customer Service: 1 year (Required) Ability to Relocate: Little Rock, AR 72209: Relocate before starting work (Required) Work Location: In person

View the full posting and apply