Dispatcher-Communications Specialist
Franklin Polce DepartmentFULL-TIME DISPATCHER-COMMUNICATIONS SPECIALIST The City of Franklin is seeking to fill one full-time Communications Specialist/Dispatcher position for the Franklin Police Department. The Police Dispatch Center handles calls for the City of Franklin and 5 other towns. Duties include but are not limited to; answering and giving out multi-jurisdictional radio calls, routine phone calls and 911 emergency phone calls. Entering detailed information into a complex computer aided dispatch software system, monitoring multiple radio frequencies for various agencies. The previous listed duties do not encompass all responsibilities and the job requires remarkable attention to detail, an aptitude to quickly prioritize multiple tasks at once, and the capability to demonstrate utmost focus and composure in the face of extreme stress and pressure. Successful applicants will possess all skills previously mentioned in addition to excellent typing and communications skills, impeccable judgement, common sense, strong work ethic, the ability to safeguard confidential information and the desire to protect life and property. Job Requirements: High School Diploma Pass a thorough background investigation Able to obtain a State Police Online Telecommunications System (SPOTS) certification within 6 months of employment Previous police dispatching experience strongly preferred (CAD: IMC/Tritech, Motorola Radio Console, Multi-line telephone system etc.) Position requires shift work: evenings, overnights, weekends, and holidays. Pay will be commensurable with experience. Apply online: City of Franklin Employment Application or through the Franklin Police Department, ATTN: Communications Supervisor Ryleigh O'Keefe, 5 Hancock Terrace, Franklin, NH 03235 or www.franklinnh.org CLOSING: Open until filled. Job Type: Full-time Salary : $26.14 - $35.16 per hour Benefits: Dental insurance Health insurance Life insurance Paid time off Retirement plan Schedule: 10 hour shift Evening shift Holidays Night shift Overnight shift Overtime Weekends as needed Supplemental pay types: Shift differential Education: High school or equivalent (Preferred) Experience: Typing: 1 year (Preferred) Dispatching: 1 year (Preferred) License/Certification: Driver's License (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Pay: $26.14 - $35.16 per hour Benefits: Dental insurance Health insurance Life insurance Paid time off Retirement plan Work Location: In person