Dispatcher | Amazon Partner | Sterling, VA
Distribution Logistics - DSTLDistribution Logistics LLC (DSTL) is a regional leader in last mile transportation and logistics. We are seeking an experienced, dedicated, front-line leadership professional to join the DSTL team for an exciting growth opportunity available in Sterling, VA. Come build your future with DSTL! In this Dispatcher role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of professional drivers and dispatchers. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety , quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving. Key Responsibilities: Support, mentor, and motivate your team Maintain and grow onsite relationship with station leadership Manage SAFETY , quality, productivity, and customer delivery promises Collaborate timely with all executive support teams including - Safety, Human Resources, Accounting, and IT to develop plans to exceed business objectives and resolve time-sensitive issues Lift up to 75 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations may include outside loading) Work a flexible non-traditional schedule (days, nights, weekends) onsite, and be available to communicate as needed through email, text, or phone while routes are in operation Required Qualifications: SAFETY 1st mentality – protect the employee and the company assets Demonstrated problem solving skills and analytical skills Excellent customer service skills, communication skills and interpersonal skills Ability to read, write and speak English Ability to analyze and interpret general business data, technical procedures, and safety regulations Ability to problem solve and properly manage in situations where limited standardization exists Demonstrated knowledge of spreadsheet software (Excel) and word processing software, and the ability to learn new and customized technology, proprietary software and other programs. Strong computer skills required. Ability to successfully engage and lead individual and team discussions/meetings Ability to apply all relevant policies in a consistent, timely and objective manner Capable of working with associates from other operating companies and the corporate office in a proactive and constructive manner Consistently and fairly execute disciplinary action of employees through formal coaching/documentation and terminate employees when necessary Ability to manage the pressures and stressors associated with a fast-paced, deadline-oriented atmosphere Demonstrate skill in making independent decisions in support of company policies and procedures in a timely manner Preferred Qualifications: 2+ years of experience managing a team of 50+ employees with varying job responsibilities and levels of expertise; preferably in a dispatch/distribution environment Experience scoping, leading, and implementing process improvements Demonstrated problem solving skills and analytical skills A Bachelor’s degree or relevant experience in a management position in Operations, Supply Chain/Logistics is strongly encouraged Experience with a contingent workforce during peak seasons Your reward: Benefits = Health, Dental, Vision, 401k, Paid Time Off (PTO) Competitive Compensation: Quarterly bonus opportunities tied to performance Community interaction, sense of accomplishment, opportunity for personal growth and advancement Distribution Logistics LLC is an Equal Opportunity Employer Job Type: Full-time Pay: From $22.00 per hour Benefits: 401(k) matching Dental …