Dispatcher

Job Summary TipTop Carriers Ltd. is seeking a reliable, organized, and experienced Truck Dispatcher to join our growing transportation team in Regina, Saskatchewan. The successful candidate will be responsible for coordinating the daily operations of our long-haul truck fleet, communicating with drivers, customers, brokers, and internal staff, and ensuring shipments are delivered safely and on schedule. The ideal candidate will have strong communication and problem-solving skills, excellent knowledge of transportation operations, and the ability to work effectively in a fast-paced environment. Responsibilities Coordinate and dispatch company trucks and drivers for local, regional, and long-haul shipments across Canada and the United States. Plan efficient routes, schedules, pickup and delivery appointments, and driver assignments. Monitor drivers and shipments throughout the trip and provide timely updates to customers and management. Communicate regularly with drivers regarding dispatch instructions, pickup and delivery details, delays, traffic, weather, mechanical issues, and other operational matters. Coordinate with customers, freight brokers, shippers, receivers, and transportation partners to ensure smooth movement of freight. Source and negotiate freight with brokers and customers when required. Review load details, rates, pickup and delivery requirements, special instructions, and transportation documentation. Ensure drivers have the appropriate information and documentation required for each shipment. Monitor driver hours of service and assist with scheduling while ensuring compliance with applicable Canadian and U.S. regulations. Track driver availability, hours, locations, equipment status, and estimated arrival times. Coordinate border-crossing requirements and ensure drivers have the necessary customs and shipment documentation for international loads. Respond quickly to breakdowns, delays, accidents, missed appointments, and other unexpected situations and arrange appropriate solutions. Coordinate with the maintenance department regarding truck and trailer breakdowns, repairs, preventative maintenance, and equipment availability. Maintain accurate records of dispatches, trips, deliveries, driver activities, and shipment status. Review and verify bills of lading, proof of delivery, trip documents, and other transportation paperwork. Enter and update information in transportation management systems, dispatch software, and electronic logging/ELD systems. Follow up on outstanding paperwork and ensure completed documentation is submitted on time. Assist with driver scheduling, trip planning, and optimizing equipment utilization. Maintain professional relationships with drivers, customers, brokers, and other transportation partners. Perform other transportation and dispatch-related duties as required. Requirements Previous experience in trucking, transportation, logistics, or dispatching is strongly preferred. Experience dispatching semi-trucks, tractor-trailers, or long-haul drivers is an asset. Strong understanding of the North American trucking industry and long-haul transportation operations. Knowledge of Canadian and U.S. Hours of Service and transportation regulations is an asset. Familiarity with ELD systems, GPS tracking, dispatch software, and transportation management systems. Strong knowledge of Canadian and U.S. highways, major transportation routes, and border crossings is an asset. Excellent verbal and written communication skills. Strong organizational and time-management skills with the ability to manage multiple trucks and priorities simultaneously. Excellent problem-solving and decision-making abilities. Ability to remain calm and professional when dealing with delays, breakdowns, scheduling changes, and other time-sensitive situations. Strong attention to detail and ability to maintain accurate records. Ability to work independently and as part of a team. Proficiency with Microsoft Office and basic c…

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