Dispatcher

We are seeking a highly organized and detail-oriented Dispatcher to coordinate transportation and logistics operations within our supply chain network. The ideal candidate will manage freight movements, communicate effectively with drivers and clients, and utilize various transportation management systems to ensure timely and efficient delivery of goods. This is a full-time onsite position offering competitive pay and a supportive team. Driver & Fleet Dispatch Coordinate daily dispatch operations, including driver assignments, truck/trailer allocation, and scheduling. Plan and optimize routes to maximize fleet utilization, reduce empty kilometres, and ensure timely deliveries. Monitor driver attendance, availability, locations, and Hours of Service (HOS) compliance. Communicate pickup/delivery instructions, appointment times, and operational updates to drivers. Resolve delays, breakdowns, scheduling conflicts, and other daily transportation issues. Shipment Coordination & Tracking Coordinate daily pickups and deliveries for local and regional FTL/LTL shipments. Enter and maintain shipment orders, Bills of Lading (BOLs), and daily trip sheets. Monitor shipment progress and maintain accurate, real-time pickup and delivery updates. Schedule appointments and coordinate with Operations, CSR, and Warehouse teams. Review driver paperwork, Proofs of Delivery (PODs), returns, and shipment discrepancies. Systems, Records & Compliance Maintain accurate dispatch records, driver hours, trip information, fuel logs, and payroll-related data. Update trucking software and fleet tracking systems throughout daily operations. Coordinate and document truck/trailer maintenance requirements, repairs, and service issues. Ensure daily yard checks and required vehicle inspections are completed and recorded. Follow company Standard Operating Procedures (SOPs) and transportation compliance requirements. Maintain accurate shift handover notes and communicate outstanding operational issues. Skills & Qualifications Minimum 2 years of experience in trucking dispatch or transportation operations preferred. Strong knowledge of GTA and Ontario transportation routes, FTL/LTL operations, and driver scheduling. Experience dispatching company drivers, owner-operators, and coordinating third-party carriers. Experience with Transportation Management Systems (TMS) and GPS fleet tracking software; UFOS and Samsara experience are strong assets . Working knowledge of Hours of Service (HOS), ELD requirements, and transportation regulations. Proficiency in Microsoft Excel, Outlook, and general computer applications. Excellent communication, organizational, multitasking, and problem-solving skills. Ability to work independently, prioritize competing demands, and perform effectively under pressure. Strong attention to detail, accountability, and commitment to operational efficiency. Legally eligible to work in Canada. Working Conditions Full-time, onsite position. Fast-paced transportation and logistics environment. Flexibility for occasional overtime or weekend work based on operational requirements. Job Types: Full-time, Permanent Pay: $40,000.00-$58,000.00 per year Experience: Transportation planning: 3 years (required) Work Location: In person

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