Dispatcher

Job Title: Dispatcher Location: Indianapolis, IN Manager: Director of Logistics Pay Status: Salary Exempt Job Summary The Dispatcher is responsible for coordinating the daily movement of drivers, trucks, trailers, and freight to ensure safe, timely, and efficient transportation service. This role coordinates driver scheduling, route optimization, and truck logistics to maximize daily load capacity. This position monitors active loads, communicates with drivers and customers, responds to delays and operational issues, and maintains accurate shipment and driver information within company systems. The Dispatcher works closely with drivers, operations, safety, maintenance, and customer service to keep freight moving while supporting regulatory compliance, customer commitments, and efficient utilization of company resources. Sagepoint Energy embodies core values of dependability, excellence, and integrity. Essential Duties and Responsibilities Assign and dispatch loads to drivers based on customer requirements, equipment availability, driver availability, location, and Hours of Service. Monitor loads from dispatch through pickup, transit, and final delivery. Track driver progress and proactively identify potential service failures or delays. Optimize and coordinate changes to routes, appointments, or load assignments when operational conditions require adjustments. Communicate pickup and delivery instructions clearly to drivers. Maintain accurate load status information within the Transportation Management System (TMS) or other company systems. Coordinate backhauls and subsequent assignments to reduce unnecessary empty miles when practical. Serve as a primary day-to-day point of contact for assigned drivers. Provide drivers with load information, appointment details, routing instructions, and customer-specific requirements. Respond promptly to driver questions and operational issues. Escalate safety, compliance, equipment, or employee-relations concerns to the appropriate department. Education/Experience is required when indicated, desired otherwise. Bachelor's degree or equivalent experience in Logistics, Transportation, Business Administration, or related field (required). 3+ years of experience in fleet management, logistics, or transportation operations. Knowledge of DOT and FMCSA requirements. Strong leadership and managerial skills, with the ability to effectively supervise and motivate a team. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Analytical and problem-solving skills, with the ability to identify opportunities for improvement and implement solutions. Ability to work in a fast-paced environment and adapt to changing priorities. Physical Demand The physical demands described next are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Position requires minimal lifting (up to 25 lbs.), mostly desk work Strength and flexibility to work at a desk for up to eight hours Satisfactory performance of the essential duties of this job will require standing, kneeling, sitting, and walking as well as fine motor skills (especially of the hands) and the extended reach of arms. Walking, hearing, and sight are required. Work Environment The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. While performing the duties for this position, the employee is primarily located in an office environment. While on project sites, the employee may be exposed to wet or humid conditions and all-season outdoor weather conditions such as extreme cold or extreme heat. The employee may occasionally be asked to work in high/precarious places and/or confined spaces, work within proximity of moving mechanical …

View the full posting and apply