Dispatch Lead

About FlyExclusive flyExclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. From our world-class Jet Club to our unmatched private jet charter, clients who fly with us receive a curated private jet experience that anticipates their needs for comfort and style. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence. From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before. Why flyExclusive? As we continue to build a leading aviation brand, nothing is more critical to this mission than the talented professionals that make up flyExclusive. We’re more than just a private jet company. We go beyond the industry standard to create a uniquely detailed customer experience that is visible throughout all our departments, from our software design and fleet coordinator teams to our pilots and technicians. If you are looking for people who motivate others around them, and build relationships that create trust and open communication, you will find that here. The people at flyExclusive create a culture of positivity and aren't afraid to make decisions for the good of their team and the company. If that sounds like you, come and work with us at flyExclusive! We offer competitive pay within the aviation industry, generous time off with flexible scheduling, a great benefits package including 401k matching, relocation assistance, and career growth opportunities! Job Summary The Dispatch Lead provides day-to-day operational leadership for the Dispatch Day-of and Dispatch Planning teams. This position ensures that dispatch activities comply with the flyExclusive General Operations Manual, Operations Specifications, company policies and procedures, departmental guidelines, and applicable Federal Aviation Regulations. The Dispatch Lead serves as an escalation point for operational issues and works closely with Fleet Management, Sales, Maintenance Control, Client Services, Crew Travel, and other operational teams. The role is responsible for reviewing and releasing trips after confirming that each trip is legal, operationally feasible, properly coordinated, and ready for execution. Key Responsibilities Team Leadership and Operational Oversight Provide day-to-day guidance and operational support to Flight Coordinators and Dispatchers. Assign, prioritize, and monitor tasks delegated by Duty Managers and Schedulers. Serve as the primary escalation point for the Dispatch Day-of and Dispatch Planning teams. Ensure team members follow established procedures for safety reviews, crew legality, maintenance verification, flight following, international planning, and trip release. Address performance or process concerns promptly and escalate matters to department management when appropriate. Continue performing the responsibilities of a Flight Coordinator and Dispatcher as operational needs require. Trip Review and Release Review and release trips after confirming legality, operational feasibility, payment status, and client confirmation. Verify that trip details accurately reflect service notes, passenger information, crew assignments, regulatory status, fuel requirements, and customs or handling arrangements. Confirm aircraft weight-and-balance requirements are met before trip release. Ensure all operational concerns are communicated to the appropriate departments before a trip is released. Crew Coordination and Support Ensure crewmembers are accurately briefed or re-briefed regarding all duties assigned by the flyExclusive Scheduling Department. Verify that assigned crewmembers possess the required qualifications and receive the appropriate rest in accordance with applicable regulations and company policies. Support crewmembers during operational disruptions and coordinate nec…

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