Director, Professional Services

Driven to be the Best People. Performance. Purpose. At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. The Director of Procurement, Professional Services is responsible for developing and executing enterprise-wide sourcing strategies for professional services categories, including management consulting, technology, customer experience (CX) services, business process outsourcing (BPO), IT contingent labor, marketing services, and select software spend. This role partners with executive business stakeholders to drive financial value creation, improve supplier performance, mitigate risk, and drive measurable value through strategic sourcing, commercial negotiations, and supplier relationship management. The Director will serve as a trusted advisor to senior leadership, ensuring procurement is aligned with business objectives, innovation initiatives, operational requirements, and financial goals. What You'll Do: Strategic Sourcing Leadership Establish multi-year sourcing roadmaps aligned with enterprise business priorities and cost management objectives. Identify, align, and drive value creation opportunities through levers including (but not limited to) volume consolidation leverage, demand management, and specification optimization developing and leveraging key procurement tools including RFPs, negotiation playbooks. Drive procurement involvement early in business planning and vendor selection processes. Professional Services Category Management Manage sourcing strategies and supplier portfolios for categories such as: Management consulting Customer experience and customer support services Business process outsourcing (BPO) Digital transformation services IT consulting and systems integration Legal and specialized professional services IT Contingent workforce and staff augmentation Financial Value Creation Deliver annual procurement savings, cost avoidance, and value realization targets. Build total cost of ownership models and business cases supporting sourcing decisions. Develop spend analytics and market intelligence to guide procurement strategy. Support budgeting and forecasting processes through category expertise and supplier insights. Supplier Relationship Management Develop and maintain executive-level relationships with strategic suppliers. Establish supplier performance management frameworks, scorecards, and governance models. Conduct business reviews with key suppliers to assess performance, innovation, and value delivery. Identify opportunities to improve supplier competitiveness and service effectiveness. Risk Management & Governance Ensure supplier agreements comply with corporate policies, legal requirements, cybersecurity standards, and regulatory obligations. Partner with Legal, Compliance, Information Security, and Risk Management teams to mitigate supplier risks. Implement procurement governance processes that enhance control and transparency across third-party spend. Leadership & Team Development Director, mentor, and develop a high-performing procurement team. Foster a culture of accountability, customer service, continuous improvement, and strategic thinking. Establish performance objectives and career development plans for team members. Champion procurement best practices and change management initiatives throughout the organization. Stakeholder Management Partner with senior level stakeholders in Transformation, IT & Technology, Customer Experience. Support strategic technology initiatives, digital transformation programs, and enterprise projects. Influence purchasing decisions through market intelligence and procurement expertise. Communicate sourcing results, supplier performance, and savings achiev…

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