Director of Sales & Operations -Immediate Opening!

Director of Sales & Operations 5+ Years of Automotive, Furniture, High Ticket, Commission Based Sales Management Experience Required. Location: Dubuque, IA Salary: $100,000–$140,000 per year + Performance Bonus ($200,000) total compensation Start Date: ASAP Build the Future of a Growing Furniture Retail Business An established and expanding specialty furniture retailer is seeking an experienced Director of Sales & Operations to lead a high-volume retail location in Dubuque, IA. This is an executive leadership opportunity for someone who enjoys developing high-performing teams, increasing revenue, improving operational efficiency, and creating scalable systems that support long-term business growth. As the Director of Sales & Operations , you will oversee all aspects of store performance, including sales leadership, retail operations, merchandising, inventory management, customer experience, financial performance, and employee development. If you have a proven background leading commissioned sales teams in furniture retail or specialty retail, we'd love to hear from you. Responsibilities Lead all daily retail store operations while driving profitability and operational excellence. Recruit, hire, train, mentor, and develop a high-performing commissioned sales team. Coach sales managers and associates to improve close rates, average ticket, customer satisfaction, and overall sales performance. Monitor and analyze KPIs including revenue, conversion rates, gross margin, inventory turnover, and team productivity. Create a culture centered around accountability, customer service, urgency, and continuous improvement. Oversee merchandising, inventory management, warehouse operations, delivery coordination, and overall store presentation. Partner with marketing to increase store traffic, improve lead conversion, and support customer acquisition initiatives. Manage budgets, operating expenses, and full P&L performance. Develop operational systems and processes that improve efficiency and prepare the business for future multi-location expansion. Collaborate with executive leadership to implement strategic growth initiatives. Required Qualifications: Minimum 5 years of commission based sales management experience , preferably within the furniture and automotive industry. Proven success leading commissioned sales teams. Strong background in sales coaching, employee development, and performance management. Experience managing store KPIs, financial reporting, and profitability. Demonstrated success growing revenue while improving operational performance. Excellent leadership, communication, organizational, and problem-solving skills. Ability to commute to Dubuque, IA. Preferred Qualifications Experience in one or more of the following industries: Furniture Retail Appliance Retail Automotive Retail Additional preferred experience includes: P&L ownership Multi-department leadership Inventory management Retail financing programs Recruiting and talent development Marketing and customer acquisition Multi-location operations or business expansion Benefits Competitive base salary of $100,000–$140,000 Performance-based bonus opportunities Health insurance Paid time off Employee discount Relocation assistance Leadership development programs Career advancement opportunities with a growing organization Why Join Us? As our next Director of Sales & Operations , you'll have the opportunity to make a measurable impact on an expanding furniture retail organization. You'll have the authority to build exceptional teams, improve operational systems, increase revenue, and help shape the future of a company preparing for continued growth. If you're a results-driven retail leader with experience in furniture sales, retail operations, commissioned sales management, and business growth, we encourage you to apply today. Work Location: In person – Dubuque, IA Pay: $90,000.00 - $140,000.00 per year Benefits: 401(k) Dental insurance Flexible schedule H…

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