Director of Operations, Kitchen

The Kitchen Director is responsible for:

·     Always delivering crave-able food, in a timely manner, that meets or exceeds

•   Chick-fil-A Quality Requirements

·     Coaching the behaviors of all Team Members who work in the Kitchen. Those behaviors include:

•   Living out our Core Values: To make a difference in the lives of team members, our guest and the community.
•   Always delivering crave-able food
•   Hustling, working with a sense of urgency, going all out to create surprisingly fast Speed of Service
•   Vigilant attention to the organization and appearance of the BOH area that ensures a refreshingly clean environment
•   Execution of systems that ensures a Food Safety environment

·     Monitoring behaviors in BOH that impact Food Cost. Those behaviors include:

•   Waste tracking for chicken, fries, prep and breakfast
•   Ensuring chicken tracking is taking place
•   Seeking credit from supplier for underweight cases of chicken
•   Enforcing a culture of “cooking less, more often”
•   Ensuring proper portioning and weights of products are met according to Chick-fil-A recipe standards
•   Evaluating Performance of Labor Cost along the Executive Director(s) of Operations
•   Reviewing the schedule before it gets posted
•   Looking at Time Punch Variance Report (Actual vs. Scheduled Hours)
•   Review Labor Report for opportunity to improve productivity

·     Inventory management

•   Complete Weekly Truck Orders
•   End-of-Month Counts and input
•   Maintaining accurate transfer logs
•   Effective & efficient ordering

·     Maintaining a LEAN production environment (Kitchen I pads, Lean kitchen thawing)

·     Coaching, evaluating, and providing accountability for all kitchen Team Members 

·     Collaborate with other Directors to ensure unity and clarity

·     Holding each other (Directors) accountable for their roles and responsibilities

. Assign kitchen team members cleaning responsibilities

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Scholarship Opportunities
• Free Food
• 401K
• Health Insurance
• Paid Time off

*Benefit eligibility grows with tenure.