Director of Operations

Position Summary The Director of Logistics & Operations oversees the Aurora Food Pantry's daily operations to ensure the efficient, safe, and effective receipt, storage, handling, and distribution of food to individuals and families experiencing food insecurity. This position leads and supervises operational staff, coordinates warehouse and distribution activities, manages inventory and logistics, and ensures pantry programs operate efficiently and consistently. The ideal candidate is a hands-on, organized, and results-driven leader with strong operational management skills, warehouse experience, and the ability to lead staff and volunteers in a fast-paced, mission-driven environment. 1. Logistics and Operations Management · Oversee the daily operations and flow of all food distribution programs, ensuring efficient, timely, and consistent service. · Monitor inventory levels, coordinate food ordering and procurement, and manage purchasing within established budget allowances. · Identify and resolve daily operational challenges while implementing procedures to improve efficiency and service delivery. 2. Staff and Volunteer Management · Provide direct supervision, leadership, and support to operational and program staff. · Oversee staff scheduling and ensure appropriate staffing and volunteer coverage for all distributions, deliveries, and program activities. · Build positive working relationships with employees and volunteers 3. Administrative Responsibilities, Data Management, and Reporting · Ensure timely, accurate, and complete data entry and reporting for all pantry programs. · Maintain accurate records of incoming and outgoing food weights · Track and report the number of individuals and households served by each program · Maintain organized records and support organizational accountability, compliance, and reporting requirements. Required Qualifications · Minimum of five years of operations management experience and three years of staff supervisory experience · Forklift experience · Demonstrated warehouse experience, including inventory management, receiving, storage, distribution, and logistics. · Ability to develop and implement processes that improve operational efficiency and accountability. · Proficiency with computers and standard business software · CDL for refrigerated truck /must have a valid driver’s license · Respond promptly to urgent facility issues that may arise outside of normal business hours, including serving as an after-hours contact for emergencies and coordinating appropriate repairs or corrective action. · Facilities knowledge, including equipment, building maintenance, and repairs Preferred Qualifications · Experience working for a nonprofit organization, food pantry, food bank, distribution center, or similar service-oriented organization. · Experience managing food distribution programs, transportation logistics, or delivery operations. · Knowledge of food safety practices, warehouse safety procedures, and inventory control systems. · Experience coordinating volunteers and managing operations in a resource-constrained environment. · Experience identifying operational inefficiencies and implementing practical improvements. Physical and Work Environment Requirements · Ability to work in a warehouse and food distribution environment, including exposure to varying temperatures. · Ability to stand, walk, bend, and move throughout the warehouse and distribution areas for extended periods. · Ability to lift and move food boxes and supplies, with reasonable accommodation where applicable. · Ability to work occasional evenings, weekends, or extended hours during peak distribution periods or special events. Compensation Salary will be commensurate with experience and qualifications. The Aurora Food Pantry is committ…

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