Director of Operations, Drive-Thru

The Drive-Thru Director is responsible for:

·      The speed and accuracy of the Drive-Thru

·      Coaching the behaviors of all Shift Leaders, Pacesetters and Team Members who work in the Drive-Thru. Those behaviors include:

•    Proper bagging to ensure high-quality food
•    Reinforcing the Core Four
•  Create Eye Contact
•  Share a Smile
•  Speak with an Enthusiastic tone
•  Stay Connected to Make It Personal
•    Maintaining a clean and organized workplace
•    Cash management best practices

·      Implementation of innovations that will aid in improving Operational Excellence.

·      Delivering weekly Drive-Thru performance reports to the leadership team

·      Coaching, evaluating, and providing accountability for all Drive-Thru Team Members

·      Aligning daily practices of the Drive-Thru with the Vision of the organization and with the annual Thematic Goal of the organization

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Scholarship Opportunities
• Free Food
• 401K
• Health Insurance
• Paid Time off

*Benefit eligibility grows with tenure.