Director of Game Operations, Athletics

Job Summary

The Director of Game Operations is responsible for working with the Athletics Chief Operating Officer in the planning, coordination, and execution of all home athletics events for East Tennessee State University Athletics. The position oversees game operations, facility preparation, coordination of game officials, management of event staff, and oversight of external facility rentals. The Director ensures a first-class environment for student-athletes, coaches, officials, fans, and external partners while maintaining compliance with conference and NCAA regulations. 

Knowledge, Skills, and Abilities 

• Ability to manage multiple priorities in a fast-paced environment 
• Strong attention to detail and problem-solving skills 
• Ability to work collaboratively with coaches, administrators, officials, and external partners 
• Commitment to providing exceptional customer service and event experience 

Required Qualifications 

• Bachelor’s degree from an accredited institution 
• Experience in athletics event management, facility operations, or a related field 
• Strong organizational, communication, and project management skills 
• Ability to work nights, weekends, and holidays as required by athletics schedules  

Preferred Qualifications 

• Master's degree in Sports Management, Athletic Administration, Business, or related field (highly preferred) 
• Experience in Division I Athletics 
• Knowledge of NCAA rules and collegiate athletics operations 
• Supervisory experience 

Compensation & Benefits

• Job Family – Athletics Operations 3
• Market Range - 5 Salary Schedules 
• For information on benefits, please visit www.etsu.edu/human-resources/benefits/.

Application Instructions and additional details

• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Employment is contingent on a satisfactory background check

ETSU is an Equal Opportunity Employer

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations