Director, GPO Implementation

Under limited supervision, leads and manages end-to-end Group Purchasing Organization (GPO) member implementations and supply chain integrations through direct team management and process ownership. Combining strategic direction with active, tactical execution, this role leads, mentors, and manages a team of direct reports while serving as the primary operational liaison throughout the onboarding lifecycle. The director coordinates cross-functional efforts among executive leadership, hospital administrators, vendors, and internal teams to direct project timelines, technical setups, and contract pricing activations across medical-surgical and pharmaceutical lines. Leveraging deep healthcare supply chain expertise and analytical rigor, the role actively conducts financial analysis, tier optimization, contract connections, and data validation to capture cost reductions and track realized savings. Furthermore, the director drives continuous improvement across all operational workflows and process governance—including Salesforce tools—executes change management strategies to facilitate smooth transitions, refines implementation work plans, and delivers executive reporting to ensure high-performance execution, team growth, and long-term member engagement. Requirements Skills and Knowledge Knowledge of healthcare procurement, purchasing, contracting, inventory management systems, capital equipment, and supply distribution operations Knowledge of group purchasing organizations, programs, and implementation processes Ability to lead complex, cross-functional, and multi-site projects while consistently delivering measurable business outcomes utilizing project management methodologies Possess an operator mindset with a practical operational approach and the ability to anticipate member needs before obstacles arise Ability to communicate and relate well with executive leadership, hospital administrators, vendors, and internal teams Communicates openly, respectfully, and in a timely way Expresses self well in writing and oral presentations Ability to guide organizations through operational transitions, implementing change management strategies, and facilitating the smooth adoption of new processes and systems Possess strong analytical, problem-solving, and strategic capabilities with high attention to detail, data accuracy, and financial analysis Results-oriented mindset with a strong drive to meet or exceed challenging goals Highly adaptable and agile in navigating changing demands within a fast-paced environment Possess proficient PC skills, including Microsoft Word, Excel, PowerPoint, Google Workspace, Salesforce CRM, and technical supply chain data applications Possess a strong customer and service to others orientation Possess and utilize a core set of ethical and moral values Experience Requires 6+ years of healthcare supply chain experience, including 2+ years in a leadership role, and 3+ years of project management experience (or equivalent demonstrated through progressive work experience). Education A Bachelor's Degree in business, healthcare administration, or a related field is required. Major Responsibilities 1. End-to-End Implementation & Project Leadership Onboarding Management: Lead end-to-end GPO implementations for new members in accordance with the CHC Supply Trust Implementation Work Plan, managing scope, timelines, budgets, resource allocation, and project deliverables from initiation through eligibility active date. Operational Execution: Direct technical setup operations, including GPO eligibility request submissions, Salesforce account setup and maintenance, and workstream alignment. Risk & Issue Mitigation: Proactively track deliverables, identify barriers to implementation, manage operational risks, and escalate roadblocks in a timely manner to secure swift resolution with appropriate resources. 2. Supply Chain Operations & Contract Alignment Supply Conversions: Oversee conversion planning to align memb…

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