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Digital Systems & Data Advisor

McCain Foods
12 hours ago
Full-time
Remote friendly (Toronto, ON, Canada)
Canada
Indeed

Position Title: Digital Systems & Data Advisor Position Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 44803 In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. About the role. The Digital Systems & Data Advisor is a six-month temporary contract position within Global R&D Operational Excellence. This role provides hands-on support to strengthen data integrity, system performance, reporting capabilities, integration readiness, and user enablement across Global R&D specification and digital platforms. By delivering operational execution and issue resolution, the role helps ensure permanent team members remain focused on strategic transformation, governance, and continuous improvement initiatives. Success in this role will be measured through improved data quality, reduced system and reporting backlogs, successful integration testing and validation, enhanced documentation, and stronger user adoption and support. What you’ll be doing. Support specification management and master data quality activities across Global R&D platforms. Monitor, analyze, triage, and help resolve data quality issues while identifying root causes and corrective actions. Provide system administration support including user access management, troubleshooting, and defined service activities. Execute integration validation, data mapping reviews, testing activities, and issue tracking for connected systems. Develop, maintain, and enhance reports, dashboards, KPI tracking, and data quality monitoring solutions. Create and update standard operating procedures (SOPs), work instructions, training materials, and knowledge articles. Partner with R&D, Quality, Regulatory, Packaging, Procurement, IT, and other stakeholders to coordinate activities and drive issue resolution. Utilize AI-enabled tools, including Microsoft Copilot, to improve documentation, analysis, reporting, and operational efficiency. Identify recurring issues, conduct root-cause analysis, and recommend practical process and system improvements. Support user enablement and adoption activities while providing responsive and customer-focused support. What you’ll need to be successful. Degree in data, business systems, operations, science, engineering, or a related discipline, or equivalent combination of education and experience. Strong analytical and problem-solving skills with exceptional attention to detail. Experience working with business data, reporting, analytics, or digital systems. Ability to independently manage priorities, execute defined workstreams, and communicate progress effectively. Strong written communication skills with the ability to translate technical information into practical business language. Collaborative and customer-focused mindset with the ability to work effectively across functions and geographies. Experience with PLM, ERP, specification management, quality, or master data platforms is an asset. Experience using Power BI, Databricks, Excel, or similar reporting and analytics tools is preferred. Experience supporting system testing, integration validation, process documentation, or continuous improvement initiatives is preferred. Familiarity with AI-enabled productivity tools and data governance practices is advantageous. About the team. The Digital Systems & Data Advisor is part of the Global R&D Operational Excellence team and reports to the Global Specifications / Digital Systems Lead. The team is responsible for enabling effective specification management, data quality, digital system performance, and process excellence across Global R&D. This role provides critical delivery capacity, ensuring operational excellence activities are executed efficiently while supporting enterprise transformation goals. Strategic ownership, governance decisions, and long-term process and system accountability remain with McCain…

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