Department Manager - Freight Flow

Job Description Build More Than a Career. Build a Future. At KENT , people don't just take jobs. They build careers. Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new challenges, and grow your career. Many of our leaders started in frontline roles and advanced through experience, development, and hard work. If you're looking for a place where your contribution matters, your growth is supported, and your work helps shape communities across Atlantic Canada, we'd love to hear from you. Join one. Grow with many. If you are a leader who thrives on coaching others, optimizing processes, and supporting a culture of safety and accountability, we invite you to join us as a Freight Flow Department Manager. This role offers an opportunity to lead a dedicated team and make a meaningful impact on store readiness and operational success. Responsibilities Leadership & Team Management Lead the overnight freight team by setting the example in safety, customer service, and merchandising standards. Communicate priorities and expectations clearly to associates, ensuring they have the tools and guidance needed to succeed. Monitor and support associate performance through coaching, feedback, and identifying training or development needs. Resolve associate concerns professionally, promoting a respectful and inclusive environment. Freight Flow & Operations Oversee freight movement, including unloading, sorting, staging, and stocking. Ensure freight is processed efficiently and accurately while maintaining safety protocols. Support inventory management tasks, including cycle counts, stock rotation, and shrink reduction practices. Participate in marketing and merchandising execution to ensure the sales floor is customer‑ready each morning. Maintain compliance with operational standards, company policies, and health and safety requirements. Additional Duties Perform other responsibilities as assigned to meet departmental and store needs. Qualifications Previous supervisory experience in a retail environment is an asset. Ability to thrive in a fast‑paced environment with shifting priorities. Positive attitude with a passion for motivating and developing others. Strong organizational, communication, and problem‑solving skills. Demonstrated commitment to achieving goals and continuous improvement. Reliable transportation to and from work. Physically capable of performing manual labour, including lifting up to 55 lbs and standing for extended periods. CSA‑approved steel‑toed footwear is required. Willingness to learn and operate machinery (must be 21+ for forklift training; in‑house certification provided). Product knowledge within the freight or building materials department is an asset. About Us Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to cont…

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