Data Operations Specialist - FAMFOR

If you like details, teamwork, and knowing your work helps families thrive, come join our Family Forward Team! The Data & Operations Specialist is responsible for supporting Family Forward through effective data management, reporting, quality assurance, program operations, resource coordination, and process improvement . The position ensures accuracy, integrity, timeliness, and appropriate use of program data while supporting operational systems that contribute to program effectiveness, accountability, compliance, and continuous improvement. Core Values/Ethical Conduct : The ability to model the organization’s Core Values of Accountability, Community Impact, Compassion, Trustworthiness, and Teamwork. The ability to interact with donors, clients, staff, partners, volunteers, and funders with respect, professionalism, honesty, and fairness. The ability to maintain confidentiality and integrity in all donors, financial, and organizational matters. The ability to use organizational resources, funds, information, and time responsibly and wisely. The ability to embrace innovation, collaboration, and creative problem-solving while remaining accountable for decisions and actions. The ability to represent the organization and its mission accurately, professionally, and ethically. Qualifications Associate degree or higher in Business Administration, Data Management, Nonprofit Management, Human Services, Public Administration, or a related field preferred. At least two years of administrative experience, preferably in a nonprofit, human services, healthcare, government, or community-based organization. Strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint. Effective written and verbal communication skills, including professional email correspondence and business writing. Excellent attention to detail and commitment to data accuracy. Ability to maintain confidentiality and exercise appropriate judgment when handling sensitive information. Experience with transportation coordination, purchasing, inventory management, or event coordination. Essential Duties and Responsibilities 2. Data Management, Analysis & Reporting Collect, enter, organize, maintain, and validate program data from databases, spreadsheets, OneDrive, and other sources. Pull and compile data for monthly, quarterly, annual, grant, program, and agency reports. Analyze data requirements for individual reports, presentations, projects, and program needs. Review data for completeness, accuracy, consistency, and compliance with established requirements. Run routine reports to identify missing, incomplete, or inconsistent information and follow up with Director and Deputy Director. Compile information from multiple reports and sources into clear, accurate, and user-friendly documents for staff, leadership, funders, partners, and other stakeholders. Assist with preparation of presentations, dashboards, summaries, and other data-related materials. Participate in regular data and database meetings. Assist with database updates, system improvements, policy revisions, and implementation of revised data collection processes. 3. Quality Assurance & Accountability Conduct routine audits of client records, case notes, assessments, and other program documentation to ensure accuracy and compliance with program requirements, share results with the program Director and Deputy Director. Review documentation related to incentives and other program resources to ensure appropriate use and supporting documentation. Assist leadership with monitoring program performance and identifying opportunities for process improvement. Maintain confidentiality and protect sensitive client and program information. 4. Transportation Coordination & Oversight Coordinate transportation and delivery requests received from directors, case managers, and Work Ready program staff Schedule deliveries, exchanges, and transportation services and make adjustments as needed. Communicate with…

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