Customs Compliance Manager

Hybrid | Mississauga, ON Job ID 10653 Company Description Our client is a well-established international logistics and customs brokerage organization with a strong Canadian presence. The company supports complex supply chains through integrated logistics, customs clearance, and trade compliance services, helping clients navigate regulatory requirements while ensuring the efficient and reliable movement of goods. This is an opportunity to join a respected organization where operational excellence, customs expertise, and strong client service are highly valued. Compensation $105,000 – $120,000* annual base salary Health benefits, including medical, dental, and vision coverage RRSP/DPSP program with company matching Paid time off, including vacation and sick days Ongoing professional development and growth opportunities Permanent, full-time stability with a respected logistics employer *The stated compensation range reflects the full scope of the role as currently structured and is provided in accordance with pay transparency requirements. Offers are determined based on relevant experience, demonstrated skills, internal equity, and alignment with the role’s requirements. The upper end of the range is typically reserved for candidates who fully meet all requirements and qualifications outlined in this posting and the official job description. The Opportunity This is a leadership-level opportunity for an experienced customs professional who can combine strong regulatory knowledge with team leadership, client consulting, and business development. The successful candidate will oversee the day-to-day activities of the Customs Compliance team, ensure accuracy and regulatory compliance, resolve complex customer matters, and proactively identify opportunities to strengthen client compliance programs. Position Description Provide senior-level guidance on Canadian customs, trade compliance, classification, and regulatory matters, serving as a resource for both clients and internal stakeholders. Monitor changes in customs legislation, CBSA requirements, trade regulations, and other government requirements, assessing their potential impact on client operations. Oversee the preparation and review of post-entry activities, including customs amendments, refunds, drawbacks, and related submissions. Build strong client relationships by understanding their customs requirements, identifying compliance considerations, and providing practical solutions to complex issues. Manage and prioritize the team’s workload to ensure deliverables are completed accurately, efficiently, and within established service expectations. Provide leadership and direction to customs compliance and consulting professionals, fostering employee engagement, development, and accountability. Partner with Human Resources on staffing requirements, recruitment, onboarding, performance management, employee development, and other people-related matters. Support clients through customs audits, compliance reviews, CBSA verifications, and other post-entry or regulatory requirements. Review and assess Free Trade Agreement documentation and supporting information to determine whether applicable goods meet qualifying requirements. Maintain and enhance client commodity information, classification data, and related customs records to support accurate and consistent customs processing. Develop and facilitate training sessions, presentations, and educational materials covering customs and trade compliance topics for clients and internal stakeholders. Investigate and respond to complex questions relating to customs procedures, regulatory interpretation, classification, and compliance obligations. Identify opportunities for additional consulting and advisory support through client reviews, compliance assessments, commodity analysis, and ongoing account discussions. Work closely with operational and cross-functional teams to address customs-related matters, improve processes, and implement effect…

View the full posting and apply