Customer Support Assistant

Job Overview Livecchi Custom Cycles is seeking a friendly, organized Customer Support Assistant to assist customers with motorcycle parts, accessories, orders, and service-related questions. This role works closely with customers, technicians, and suppliers to ensure excellent service and smooth day-to-day shop operations. What You’ll Do Assist customers with parts, accessories, orders, and product questions. Answer phone and in-person inquiries and provide helpful product information. Process special orders and communicate order updates and delivery timelines. Coordinate with suppliers to source and order OEM and aftermarket parts. Help technicians locate and prepare parts for repairs and custom projects. Verify incoming shipments and maintain accurate inventory records. Recommend compatible parts for repairs, upgrades, and custom builds. Keep parts and storage areas organized and ensure supplies are readily available. Support general shop operations and maintain a clean, safe work environment. What We’re Looking For High school diploma or equivalent. Customer service, parts, automotive, motorcycle, or powersports experience preferred. Strong communication, organization, and problem-solving skills. Basic computer and inventory management skills. Ability to work in a fast-paced shop environment and lift up to 50 lbs. Reliable, detail-oriented, and customer-focused attitude. Why Join Us Competitive pay Hands-on training and industry experience Opportunity to grow within a specialty motorcycle business Supportive team environment Opportunities to work with motorcycles, custom builds, and performance projects Pay: $22.70 - $24.45 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Relocation assistance Vision insurance Work Location: On the road

View the full posting and apply