Customer Supply Chain Manager

Bodycote Offers Pay Range $95,000 - $115,000 based on skills/experience 40k Match, Medical, Dental, and Vision Plans for Employees and Families. Our people are the heart of our business. As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team! Summary: The scope of this position is to manage the upstream supply chain, production planned and overall customer experience as the plant’s liaison between customers’, plant management, and account managers, to assure the timely delivery of parts and services. The position requires close interface with the Plant Manager and the rest of the plant’s senior leadership team, while supervising the Master Planning, Scheduling, Purchasing and Shipping/Receiving Departments. The Customer Supply Chain Manager works with minimal supervision and within established guidelines set by the General Manager. Essential Job Functions (Duties and Responsibilities): The primary duties consist of, but are not limited to the following. Train and mentor employees, including essential support, unwavering adherence to policies and leadership for the safety of all associates. Manages the business Supply Chain and Customer Service including Master Planning, Production Scheduling, Purchasing and Shipping/Receiving. Responsible for collaborating with the Plant Manager and the rest of the site’s senior leadership team on operational requirements to meet current and forecasted customer demand. Collaborate cross functionally to create and maintain supply chain management strategies that assure on-time delivery and optimal inventory levels based on published lead-times and carrying costs. Oversee supplier communications and negotiations. Analyze supply chain data, market research and supplier performance data to support strategic sourcing initiatives targeting cost reduction and process improvement. Monitor and forecast supply chain trends and their impact on inventory and production planning in support of developing strategies to mitigate supply chain risks and disruptions. Responsible for ensuring daily production schedules are generated and communicated in a timely manner. Evaluates workload against operational capacity to manage realistic and accurate customer commitments for work completion. Evaluates and reports out on plant incoming and outgoing Delivery performance, identifying problem areas and bringing forward recommendations for improvements. Brings forth and facilitates opportunities for improvement for operational throughput and labor efficiencies. Responsible for facilitating professional and timely responses to customer inquiries for commitments, status updates, expedite requests and related problem resolution. Coordinates customer related issues and requests for special handling, services, quotes and inquiries. As a Senior member of the Site Leadership Team, takes an active and leading role in implementing and promoting the site EHS initiatives, taking full ownership of their area(s) of responsibility and driving compliance to established standards. Participates in staff meetings. Performs other duties as dictated by position or required by the General Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holder. Bachelor Degree in business, management or equivalent and a minimum 5 years of experience in a similar role. General thermal spray knowledge preferred, experience and training, and capable of scheduling production in…

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