Customer Service Representative / Dispatcher

The first voice a customer hears when they call TCC. You will schedule service calls, handle inbound inquiries, coordinate with technicians in the field, and make sure customers feel informed and cared for throughout every interaction. This role requires clear communication, fast thinking during peak-season volume, and the ability to stay calm when multiple calls come in at once. What we look for: Strong verbal communication, you are TCC's voice on the phone Experience in customer service, dispatch, or call center environments preferred Ability to manage multiple tasks and prioritize urgent calls Comfort with scheduling software and digital tools Bilingual (English/Spanish) a significant plus Compensation: $19-$26/hr based on experience. Bilingual candidates at the top of the range.

View the full posting and apply