Customer Service Representative

We are now hiring full-time Customer Service Representatives in Pasco, WA. Our CSRs are the account representatives for their assigned clientele at our Pasco, WA distribution center. You will utilize Warehouse Management Software (WMS) to assist in servicing our clients, which involves receiving, shipping, inventory control and transportation. Come work in a dynamic workplace as part of an energetic team that is best in class! Essential Job Functions: Primary point of contact for customers Day Shift, Monday through Friday, no major holidays Office position, phone, computer systems and customer interaction Processing warehouse receipts and Bills of Lading Technology: utilize WMS system, M-365 Office Suite Collaborating with internal teams to ensure timely communication Attention to detail – accuracy, timing and communication Qualifications: High School Diploma required Associate’s degree, a plus. Two (2) years’ experience may be substituted for education Minimum of one (1) year of customer service experience in warehousing, manufacturing, distribution, etc. Excellent communication skills, verbal and written Data input accuracy Proficiency in MS Office 365 (Outlook, Excel) Must be able to pass pre-employment drug screening All successful candidates will be subject to a background screen prior to hiring. For additional information: https://www.atg.wa.gov/fair-chance-act Safety Sensitive position Schedule: Monday to Friday, 8:00 AM to 5:00 PM. 1 hour lunch break. Job Type: Full time Salary: $38,500 to $50,960 per year, depending on experience Benefits: Competitive wages Medical Insurance Dental, Vision Insurance Life insurance 401K Retirement Plan Costco Business Membership Paid holidays, vacations and sick time. Paid training Who are we? IEDS Logistics is locally owned; providing supply chain, warehousing, and transportation services to manufacturers and distributors from all around North America, Europe, and Asia. We manage over 1 million square feet of specialized warehouse facilities in the Western U.S. and provide our customers with transportation services nationwide. What do we do? Logistics is essential for economic commerce. Whether our customer supply chains are domestic or international, IEDS Logistics is involved. From raw materials shipped into manufacturing or finished goods heading to the market, on truck, ship, or rail, we participate in supply chain management ensuring timely, accurate, and safe inventory control and freight delivery. Job Type: Full-time Pay: $38,500.00 - $50,960.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Work Location: In person

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