Customer Service Rep -Warehouse Operations & Logistics Coordinator

Job Summary We are seeking a highly organized, detail-oriented Warehouse Operations & Logistics Coordinator to oversee our daily shipping, receiving, and inventory functions. This role serves as a vital bridge between our vendors, transport partners, warehouse staff, and business office. The ideal candidate will blend strong administrative capabilities with hands-on warehouse coordination, ensuring all incoming and outgoing shipments are accurately processed, documented, and tracked.Key Responsibilities Inbound Receiving & Quality Control Accept, inspect, and log all incoming shipments to verify product types and quantities. Cross-reference physical deliveries against purchase orders, packing slips, bills of lading, and invoices to ensure 100 percent accuracy. Identify, document, and report any discrepancies, damages, or shortages in a timely manner. Update digital and physical inventory records immediately upon receipt. Outbound Shipping & Logistics Prepare, package, and secure outgoing shipments according to company standards. Ensure all outgoing cargo features proper labeling, routing guides, and required compliance documentation. Coordinate regularly with freight, transport, and logistics companies to schedule and track the delivery of goods. Vendor Management & Communication Maintain regular contact with vendors to gather product merchandise information and place accurate inventory orders. Answer incoming customer and vendor calls and emails with a high level of professionalism and efficiency. Act as the primary point of contact for resolving delivery delays or shipment discrepancies with external partners. Internal Coordination & Record Keeping Collaborate closely with warehouse workers and office staff to direct, oversee, and coordinate daily inventory, purchasing, shipping, and receiving tasks. Work in tandem with the business office to streamline inventory control, vendor billings, and purchasing cycles. Create, update, and maintain meticulous digital and physical logs, records, and files. Execute miscellaneous administrative and data-entry tasks to support the broader operations team. Qualifications and Skills Proven experience as a warehouse coordinator, receiver, or similar logistics role. Strong familiarity with inventory management systems, software, and tracking procedures. Exceptional attention to detail with a demonstrated ability to spot errors in complex documentation. Solid project management skills with the ability to track multiple moving shipments simultaneously. Excellent written and verbal communication skills for administrative task processing and professional correspondence. Physical Requirements Ability to lift, move, and package inventory items routinely. Physical agility to squat, bend, stretch, and stand for extended periods within a warehouse environment. Work Schedule: Monday – Friday Hours 8am-4pm Pay: $20.00 - $22.00 per hour Expected hours: 40.0 per week Work Location: In person

View the full posting and apply