Customer Service/Order Processing

Benefits: Employee discounts Health insurance Paid time off 401(k) matching Dental insurance Job description: Since 1956 Doug Russell Marine has been a staple in the marine and boating industry. We're located on Route 20 in Worcester and looking to add a motivated and dependable full-time member to our customer service team. As a customer service representative, you would be responsible for a variety of daily office tasks including: Online order entry Phone order entry Fielding customer service related inquiries (both online and via telephone) Qualifying phone calls and routing them accordingly Assisting other dept. personnel as needed, such as sending emails, returning calls, and delivering messages to other department personnel The ideal candidate must be a team player who possesses a strong work ethic, excellent communication skills, great attention to detail, the ability to multitask, and have a good background in customer service. Marine & boating experience is desired but not required. This is a full time position with the possibility for advancement into other roles for the right candidate looking for advancement. Interested parties should send their resume, cover letter, list of references and a brief note explaining why you'd be a good fit for this position. Shift Hours: Monday - Friday 8am to 5pm Saturday* 8am-12pm (*only from May 1 through July 1 )

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