Customer Planning & Business Analytics Manager
Munchkin, Inc.Who We Are Munchkin is one of the most innovative and fast-growing consumer product companies in the world! After 30 years of being a leader in the baby industry, Munchkin is growing up and expanding our business reach to even more consumers with the launch of Curio, a highly curated line of home products inspired by curiosity. Founded in 1990, Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart and Amazon and has global distribution in over 45 countries. At Munchkin, we make world-class, award-winning products, and believe in only producing the safest ones on the market. We are industry leaders in design and innovation with over 140 international product and brand design awards in the past 5 years and growing! Munchkin has a world-class portfolio of over 300 patents and has recently averaged over 20 new patents per year. We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child’s potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal welfare have committed to animal conservation. There is no better time than now to join Munchkin as we embark on our next and biggest growth journey moving us into technology focused, higher valued products, and household consumer goods. Munchkin is growing up and you could be the next influential leader to play a key role in driving enormous customer-centered value and join us on our journey toward rapid growth. Position Summary: Reporting directly to the Walmart Senior Sales Director, the Customer Planning and Business Analytics Manager is a critical team member in driving Munchkin’s efforts across our relationships with Walmart’s omni business. Be the thought leader on customer planning and the key field liaison for determining and recommending the best programs to achieve both Munchkin Compass goals and to drive Joint Business Planning Initiatives at Walmart. Ensure the accurate flow of inventory between Walmart and Munchkin by maintaining accurate forecasts by analyzing sales velocity, seasonality, impact of historical OOS, and Walmart internal forecasts systems. Maintain accurate records and data workbooks to provide visibility of inventory opportunities and challenges to stakeholders such as, Sales, Replenishment, Supply Chain, and Planning Teams. Accountable for executing Item 360 uploads for all new product introductions and all price changes. You will closely partner with Walmart Replenishment Managers and Demand Planners on Forecast Planning, Inventory Reviews, Munchkin & Walmart receipt alignment, and meet the day to day needs to deliver on instock goals. This role will collaborate with other members of Munchkin’s Headquarters teams, the Walmart Sales Team, and the Walmart Sr. Sales/Replenishment Analyst to manage and deliver growth by achieving forecast accuracy of 75%, weeks on hand supply targets, and maintaining 98.5% instock across Walmart Stores, Walmart.com, and Online Grocery Pick-Up. This person will own the Walmart forecast and customer business-planning process, translating sales, inventory, and customer data into clear actions that improve forecast accuracy, in-stock performance, and profitable growth. The role requires strong cross-functional collaboration across Sales, Supply Chain, Demand Planning, Replenishment, Marketing, and Finance, as well as the ability to quickly learn and effectively navigate Walmart’s systems, processes, and ways of working. This role will be based in the Bentonville, Arkansas area. What You’ll Do: Analyzing Retail Link data for the purposes of: Planning, forecasting, budgeting, financial impact, and trend identification. Analyze IRI data to evaluate top selling Munchkin items and competitive items across all retailers to identify missing items at Walmart. This would include item swap op…