Coordinator

Coordinator About Mesa Since its formation in 1981, Mesa has been there to help with any move whether its local, coast to coast, or international. Mesa Systems was built on the principle of Pride, Respect, and Trust. Pride in our work, Respect for our customers, and Trust in each other to provide the highest level of service possible every time. Position details Full time InPerson Pay Range: $17.00$20.00 Location: Boise, ID Position Overview The Coordinator serves as the primary point of contact for customers, coordinating move details from scheduling through completion. This role ensures exceptional customer service while managing move logistics, maintaining accurate records, supporting warehouse inventory tracking, and maintaining the warehouse management system to ensure operational efficiency throughout the relocation and storage process. Key responsibilities Enter and maintain accurate customer and move information in MoversSuite. Communicate schedules, move details, and service requirements with customers and operations teams. Monitor move progress and provide updates to customers as needed. Resolve customer questions and concerns in a professional and timely manner. Ensure all required documentation and information is complete and accurate. Coordinate move dates, service requests, and scheduling changes. Maintain regular communication with customers throughout the moving process. Work collaboratively with drivers, crews, and warehouse personnel to ensure smooth service delivery. Oversee and maintain the warehouse management system to ensure accurate inventory tracking and organization. Communicate with customers to obtain packing lists and shipment information for incoming products and warehouse receipts. Enter, update, and maintain inventory, receipt, and shipment data within the warehouse management system. Monitor future warehouse receipts and inventory records to help ensure products are accurately tracked, received, and organized. Assist in resolving inventory discrepancies and maintain data accuracy within warehouse systems Perform general administrative and clerical duties, including filing, data entry, and document management. Qualifications High school diploma or GED required. Previous customer service, administrative, or office experience preferred. Strong communication and interpersonal skills. Excellent organizational skills and attention to detail. Ability to multitask and manage competing priorities in a fastpaced environment. Proficiency with Microsoft Office applications, including Outlook, Word, and Excel. Ability to learn company software and systems, including MoversSuite. Physical Requirements Ability to walk and work throughout a warehouse environment. Ability to lift up to 50 pounds occasionally. Frequent standing, bending, and reaching. Ability to sit, use a computer, and perform repetitive keyboarding throughout the workday. Mesa is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. Qualified applicants will receive consideration for employment without regard to any characteristic protected by federal, state, or local law. Mesa also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. This job description is intended to describe the general nature and essential functions of the position and is not intended to be an exhaustive list of all duties and responsibilities. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

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