Continuous Improvement Operations Coordinator

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We're looking for a Continuous Improvement Operations Coordinator to support the day-to-day execution of continuous improvement programs and projects, ensuring people, processes, and systems operate smoothly. This role supports operational deliverables, data collection activities, operational readiness efforts, system testing, and team training. You’ll report to the Director, Continuous Improvement and work onsite at our Santa Ana, CA HQ. Onsite Requirement: This role requires you to be onsite in the office 5 days per week. What You’ll Do: Daily operational execution : Support the delivery of continuous improvement initiatives and operational priorities to ensure execution remains on track. Data collection support: Assist with data collection activities, including procurement, batching, and coordinating work assignments for temporary staff. Operational readiness: Help prepare people, processes, materials, and work areas to support new operational launches and process changes. System testing: Participate in User Acceptance Testing (UAT) and validate system enhancements prior to implementation. Training : Train team members on operational processes, equipment, standard work, and workflows. Batch & Data Collection Operations: Oversee the daily activities of data collection operators, including maintaining priorities, assigning work, and confirming completion. Coordinate ad hoc requests and ensure timely execution of operational tasks. Procurement and Supply Tracking: Create and maintain procurement trackers and provide regular updates on procurement status and progress. Keep work areas stocked with required operational supplies and materials. Monitor inventory levels and coordinate replenishment activities to avoid operational disruptions. Who You Are: 3 years of experience in operations, coordination, project support, or a related field, ideally within a production, fulfillment, logistics, or manufacturing environment. Experience directing, scheduling, or coordinating the work of others, including temporary or cross-functional teams. Exposure to UAT, process validation, or structured system testing preferred. Strong organizational and follow-up skills, with the ability to manage multiple priorities simultaneously. Clear communicator capable of training team members and coordinating across operational and technical teams. Proficiency with Microsoft Office tools, spreadsheets, and basic reporting. Continuous improvement mindset with str…

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