Concierge/Transportation Driver
Legacy Village of HendersonvilleWelcome with Warmth. Serve with Grace. Be the First Smile of Legacy. At Legacy Senior Living, every guest, resident, and family member deserves a warm welcome and a lasting impression of care. As a Concierge / Front Desk Receptionist, you are the heartbeat of our community’s hospitality—offering kindness, professionalism, and efficiency in every interaction. Drive with Purpose. Serve with Kindness. Make Every Trip Meaningful. As a Driver, you’ll provide safe, reliable, and courteous transportation for our residents—helping them stay active, independent, and connected to the world around them. Your Role in the Legacy Mission As a Driver, you represent the heart of Legacy beyond our doors. You’ll ensure that each resident is transported safely and comfortably to appointments, community outings, and special events. Through patience, compassion, and professionalism, you’ll uphold Legacy’s mission to serve seniors with honor, faith, and integrity. As the Concierge / Front Desk Receptionist, you’ll serve as the first point of contact for residents, families, guests, and vendors—embodying Legacy’s mission through exceptional hospitality and communication. You’ll manage the front desk with warmth and efficiency, ensuring that everyone who enters feels valued and cared for. What You’ll Do as a Driver Transportation & Safety Operate company vehicles to safely transport residents to medical appointments, activities, worship services, and community outings. Assist residents in and out of vehicles, ensuring dignity, comfort, and safety at all times. Secure wheelchairs, walkers, and other mobility devices properly before driving. Perform daily vehicle inspections and routine maintenance checks (oil, fuel, tires, and cleanliness). Report any maintenance concerns or safety issues promptly to your supervisor. Follow all traffic laws, safety regulations, and community driving policies. Maintain up-to-date knowledge of vehicle routes, schedules, and resident appointments. Resident Service & Courtesy Greet each passenger warmly and assist with doors, seat belts, and belongings. Engage residents in pleasant, respectful conversation during transport. Ensure residents arrive on time and return safely to the community. Demonstrate patience, empathy, and professionalism in every interaction. Communication & Teamwork Communicate transportation schedules and any delays or changes promptly to supervisors and staff. Attend required meetings and safety training sessions. Document transportation activities accurately and maintain confidentiality. Report any incidents, injuries, or vehicle concerns immediately according to company policy. What You’ll Do as a Concierge Front Desk & Guest Experience Greet all visitors promptly with a warm, friendly, and professional demeanor. Answer incoming calls courteously, following proper telephone etiquette and routing messages accurately. Offer refreshments and assist visitors to make them feel comfortable and welcome. Ensure the lobby and reception area are clean, organized, and inviting at all times. Create a calm, positive first impression for residents, families, and team members. Handle multiple tasks in a fast-paced environment while maintaining professionalism and poise. Administrative & Communication Support Manage and distribute incoming mail and deliveries; process outgoing FedEx shipments daily. Receive, log, and distribute packages promptly and accurately. Maintain accurate records of visitor sign-ins and ensure compliance with community safety policies. Assist with scheduling, appointments, and reservations as requested. Support office organization by maintaining files, forms, and documents as needed. Monitor and maintain office and break room supply inventory; reorder items as necessary. Provide administrative assistance to leadership and department heads as assigned. Team & Resident Support Coordinate with team members to ensure…