Community Operations Assistant

Join our Team! Leland Management is seeking a Community Operations Assistant for one of our communities in the Land O Lakes, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is part-time (Saturday and Sunday with flexible hours).

Position Summary

A private residential community located in Land O’ Lakes, FL, is seeking a dependable, detail-oriented Weekend Community Operations Assistant to assist with the operation and maintenance of the clubhouse, amenities, and community common areas. This position combines administrative, janitorial, and light maintenance responsibilities. The Weekend Community Operations Assistant plays a key role in maintaining a clean, safe, and welcoming environment for residents while ensuring compliance with community rules.

Essential Responsibilities

• Monitor and observe use of all amenities including clubhouse, pools, gym, playground, and outdoor areas.
• Enforce community rules and pool regulations professionally and consistently.
• Conduct parking compliance patrols and report violations to management.
• Perform light janitorial duties, including emptying trash, cleaning glass, restrooms, and surfaces, picking up litter, and refilling dog waste stations.
• Assist with minor maintenance tasks such as cleaning sidewalk drains and grates, raking the volleyball court, minor sign touch-ups, light repairs, filling small potholes, and painting/sanding minor surfaces.
• Assist with setup and breakdown of community events and activities as directed.
• Complete incident reports for safety, compliance, or facility concerns.
• Support administrative projects including scanning ACC documents and organizing digital files.
• Participate in long-term projects such as documenting sidewalk drains and photographing trip hazards.
• Serve as onsite contact for residents and vendors on weekends.
• Report maintenance, safety, and operational issues to the Community Association Manager.
• Perform other related duties as assigned to support community operations.

 Minimum Qualifications

• Reliable personal vehicle required for parking compliance patrols and inspections throughout each shift.
• Valid driver’s license and current auto insurance.
• Ability to walk, stand, bend, lift up to 50 lbs, and work outdoors for extended periods.
• Dependable, punctual, and demonstrates consistent attendance.
• Able to work independently and manage time effectively.
• Excellent communication and conflict-resolution skills.
• Comfortable enforcing community rules and policies, even when situations are uncomfortable; must remain calm, professional, and consistent.
• Strong attention to detail and an eye for quality; takes pride in maintaining a clean, safe, and professional environment.
• Proactive, self-driven, and motivated to maintain high standards of appearance and safety.
• Comfortable using computers and basic software (spreadsheets, email, PDFs). Tasks include data entry for key fobs, reviewing security camera footage, and completing other administrative duties as assigned.
• Friendly, professional demeanor with residents and guests.
• Must pass a background check prior to employment.

Preferred Qualifications

• Previous experience in HOA, property management, maintenance, or facility operations.
• Familiarity with community policies and compliance enforcement.
• Basic computer or scanning skills a plus.

Work Environment

Indoor and outdoor work; regular walking, standing, and lifting in various weather conditions.