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Communications Specialist

Kenco Group
14 hours ago
Part-time
On-site
Chattanooga, TN, United States
Indeed

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time. About the Position The Internal Communications Platform Specialist supports the team by managing and improving the digital tools used to reach employees. This role approaches work through the lens of employee communications while bringing strong technical aptitude and a natural ability to learn and optimize communication platforms. The role works across multiple systems, including the company intranet, digital signage, email, and project management tools, and serves as a subject matter expert (SME) for the intranet and digital signage platforms in particular while providing support across Communication functions/campaigns as needed. Functions Serves as the primary administrator and SME for the employee intranet, specifically the technical infrastructure and back-end functionality Stays current on intranet platform features, updates, and capabilities; recommends ways to improve communication effectiveness using available tools Supports intranet maintenance and continued development, including updates to structure and content, and helps onboard and guide new content managers Tracks and analyzes intranet usage metrics (e.g., views, engagement, adoption) and provides insights to improve performance Maintains overall intranet platform health, including standard procedures, organization, and data cleanliness Partners with IT to support and grow the digital signage program across sites Audits digital signage devices, users, and playlists to ensure accuracy and active usage Helps drive digital signage adoption by promoting best practices and supporting site teams Contributes to training materials and resources to support platform adoption and effective channel use Provides back-up coverage for Internal Communications team needs as required, including ad hoc initiatives, writing, editing, visual content creation, and publishing across channels Qualifications Bachelor’s degree in a communications, technology or related field or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested. Minimum of 2 years of experience in digital communications or related required. Strong preference for previous experience with Simpplr intranet tool or another similar digital tool. Comfortable working with digital platforms; able to quickly learn, navigate, and optimize new tools; clear writing, editing, and audience targeting skills; able to review basic data; strong attention to detail and organization Competencies Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting Kenco or like companies. Communicate for Impact – Collaborate consistently and proactively with all stakeholders throughout the life cycle of programs and projects. Influencing Others - Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise. Authentically gains trust and support of peers. Managing Transitions/ Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. Strategic Agility - Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco’s long-term organizational strategy. Travel Requirements This position is expected to travel …

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