Commercial Loan Operations Specialist

The Commercial Loan Operations Specialist supports the financial stability of the credit union by performing a wide range of administrative, processing, and servicing duties related to commercial loans. This role partners closely with Commercial Loan Officers, Analysts, members, and external service providers to ensure efficient, accurate, and compliant loan origination, closing, and ongoing servicing.

Key Responsibilities include:

• Assist with origination, processing, closing, servicing, and maintenance of commercial loan files.
• Maintain ongoing communication with Loan Officers, Analysts, borrowers, and third parties.
• Order required documents such as credit reports, verifications, and escrow set-up items.
• Review and track loan conditions; follow up on outstanding items.
• Prepare loan documents and audit executed documents for completeness and accuracy.
• Complete loan funding, post-closing quality control, and file reviews.
• Process loan payoffs, reconveyances, participation payments, and HMDA tracking.
• Coordinate with internal and external partners to support timely loan monitoring and reviews
• Follow all regulatory and policy requirements, including BSA, OFAC, AML, and Identity Theft Red Flags.
• Ensure documentation and processes meet internal policies and applicable laws.

Knowledge, Skills, and Abilities Required:

• Excellent written and verbal communication skills.
• Strong analytical, organizational, and time-management abilities.
• Ability to work independently with high accuracy and attention to detail.
• Strong relationship-building and member-service orientation.
• Ability to analyze data and prepare reports.
• Flexibility and adaptability within changing work environments.
• Ability to maintain confidentiality.

Qualifications

• High School Diploma or equivalent required.
• Professional experience and/or training in commercial or real estate lending preferred.
• 3–5 years of business banking, relationship management, or related experience preferred.
• Valid Oregon driver’s license.
• Must be bondable.

Starting Salary Range: $26.62 - $33.27 per hour.

Typical schedule: Monday – Friday, 8:00 AM – 5:00 PM.

To show our appreciation to employees, we offer:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability Insurance
• 401(k) retirement plan with employer matching
• Generous paid time off, starting at 12 hours per month
• 10 paid holidays per year
• Employee Assistance Program
• Student loan paydown program
• Employee loan discount program
• Wellness incentives

Why employees are proud to work here:

• We offer paid volunteer time
• We provide financial education for youth and adults
• We provide grants to teachers in the valley
• We offer scholarships for local high school seniors headed to college

About Maps:

Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 84,000 members at 14 branch locations and supports over 370 employees. More than anything else, we believe in lifelong learning—not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators’ credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life’s great adventure is to do it together.