Co-op/Intern Business Analyst

About Kinaxis: About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. About the team: About the team As part of the IT Application Excellence team, the Intern Business Analyst is responsible for supporting wide range of activities related to needs assessments, technology selection, managing technology implementation and process improvement projects, and supporting business systems. The Intern Business Analyst will proactively partner with Kinaxis internal stakeholders and IT Business Partners to understand the business objectives, operating model and processes. Through this business knowledge, you will work with other team members to identify areas where efficiency and productivity could be improved using business process improvements and technology solutions. Essential responsibilities include supporting relationships, communications, business process development, improvement and analysis, data analysis, requirements gathering and definition, solution configuration, project coordination, documentation and training. About the role: Location This is a hybrid position. You must be in the Ottawa office, at least three days a week. Term Duration This is a full-time 8, or 12-month position, with an immediate start in May or early June 2026. Compensation range $19.46 - $28.55 hourly rate. The final offer within this range will reflect the candidate’s skills, year of education, and experience. Co-op / Intern Eligibility This position is open to co-ops and interns. To be eligible, you must be currently enrolled in full-time education or be a recent/upcoming graduate within 12 months of the placement end date. Vacancy Status This is an existing job vacancy. What You Will Do Partner with business stakeholders, developers, administrators, and solution architects to understand business processes and translate requirements into scalable technology solutions. Assist with the administration and support of enterprise applications including Salesforce and other go-to-market business-critical platforms. Support day-to-day ticket operations by triaging and resolving incidents, service requests, enhancements, and user inquiries. Participate in requirements gathering, business process analysis, impact assessments, testing, and solution validation activities. Assist in the configuration, testing, and deployment of low-code solutions and automation initiatives. Create and maintain application documentation, knowledge articles, user guides, and training materials. Collaborate with Agile delivery teams by participating in backlog refinement, sprint planning, testing, and release activities. Facilitate meetings, workshops, and discussions with …

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