We are seeking a dependable and detail-oriented Client Experience Operations Coordinator to support clients with organizing and managing personalized arrangements. This role is well suited for professionals in Alabama who value clear processes, strong communication, and delivering consistent service in a structured environment.
In this position, you will communicate directly with clients to gather preferences, schedules, and expectations. You will research suitable options, coordinate reservations, and ensure all details are accurately documented and confirmed. This role requires strong organizational skills, the ability to manage multiple requests, and a client-first mindset.
You will play a key role in maintaining smooth operations by preparing itineraries, confirming details with vendors, and assisting with updates or changes when needed. Attention to detail and reliability are essential, as clients rely on clear information and timely follow-up.
Key Responsibilities
Communicate with clients to understand needs, timelines, and preferences
Research accommodations, transportation, and experience options
Coordinate and confirm reservations and planning details
Prepare organized itineraries and documentation
Assist with schedule changes or updates
Maintain accurate client records
Qualifications
Strong communication and organizational skills
High attention to detail
Customer service or coordination experience preferred
What We Offer
Flexible work structure
Training and ongoing support
Access to professional tools and resources