We are seeking a reliable and detail-oriented Client Planning Operations Associate to support clients with organizing and coordinating their trip arrangements. In this role, you will focus on research, scheduling, and accurate coordination to ensure each client receives a smooth and well-structured planning experience.
You will work directly with clients to understand their preferences, timelines, and priorities, then assist with assembling clear itineraries and confirmations. This position is ideal for someone who enjoys organization, client communication, and managing details in a professional, process-driven environment.
Key Responsibilities
Communicate with clients to gather planning details, preferences, and timelines
Research lodging, transportation, and experience options
Coordinate and confirm reservations accurately
Prepare itineraries, confirmations, and planning documentation
Assist with changes or updates as needed
Provide consistent support before, during, and after each trip
Qualifications
Strong organizational and communication skills
High attention to detail and follow-through
Ability to manage multiple requests efficiently
Customer service or administrative experience is a plus
What We Offer
Flexible work structure
Training and ongoing professional support
Access to planning systems and coordination tools